Financial Services Associate
2 weeks ago
**Summary of Role**:
An established and growing financial planning practice is seeking a Financial Services Associate to join our team. This is an opportunity for a career-oriented individual who wishes to leverage their existing financial background and grow their skills within our branch. The primary purpose is to work closely with an Advisor (Branch Owner) to administratively support their growing book of business by providing effective client service.
**Key Responsibilities**:
- Assist financial advisors with client service, including scheduling and coordinating client meetings and virtual calls.
- Manage and maintain digital client records
- Execute various communications, such as market update newsletters
- Hold some knowledge of securities, mutual funds, and insurance industry
- Prepare simple tax returns for individuals (training can be provided)
**Skills and Qualifications**:
- Post-secondary education
- 5+ years of relevant administrative assistant /customer service experience
- Strong working knowledge in Microsoft Office - Excel, PowerPoint, Word, Outlook
- Working knowledge of these tools considered an asset: Box, Salesforce, DocuSign, Tax Software
- Additional financial courses, credits/or licensing within the financial services industry is an asset
- has an interest or played competitive sports
**Communication Skills/Competencies**:
- Prioritization - Ability to take direction and work with multiple people concurrently. Understand and communicate expectations in terms of completion times and priority
- Communication - Strong and professional verbal and written communication skills
- Client service focus - Professional and client service-driven, going above and beyond for our clients
- Proactive - Actively takes on responsibilities
- Team oriented - Helpful, encouraging and supportive. Strive for collaboration and team success
- Precision - Ability to maintain a high level of accuracy and a strong attention to detail of Role
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M5M 3Y1: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 5 years (preferred)
Work Location: In person
Application deadline: 2023-06-09
Expected start date: 2023-07-03
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