Retail Key Holder

3 months ago


Kingston, Canada Stokes Inc. Full time

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services

**Skills**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- Cash handling experience
- Experience leading a team to success.

Work Remotely
- No

**Job Types**: Part-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- customer service,leadership tole: 2 years (preferred)

**Language**:

- Fluent in English (preferred)

Work Location: In person


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