Workforce System Support Analyst

7 months ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:176586**
**Company: Nova Scotia Health**
**Location**:Provincial** Zone, **Bethune Building - QEII**
**Department**:PS Strat Time Reporting**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status**:Management/Non Union** P**osition**
**Posting Closing Date**:2-Apr-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Manager, Workforce Planning and Performance, the Workforce System Support Analyst works as a business generalist and system specialist for People Services information systems (SAP, Success Factor, Kronos etc.) ensuring that operational system requirements are addressed. This includes consulting and advising on all functional aspects of the information systems, providing options and solution recommendations, system design and development, and administering or coordinating system(s) processes.

The System Support Analyst is the primary contact for designated information system(s) for the purpose of maintenance, design, development, testing, modification and data integrity for all clients (VP's, Directors, Managers, supervisors, Finance and People Services departments, and outside vendors). He/she also participates as a member of a cross-functional HR and Finance team to ensure clients are receiving quality service.

The System Support Analyst applies in-depth knowledge of the processes, policies and procedures to provide support and guidance, and resolve issues. The system support analyst identifies and helps management to plan for short and long-term information systems needs. This includes educating clients on system functioning, promoting system changes and tools that add value and support the organization’s strategic initiatives, and working with clients to develop state of the art system(s).

Work location will be determined based on the successful applicant.

**About You**:
We would love to hear from you if you have the following:

- Graduate of post-secondary degree/program in Business Administration, Commerce or Information Technology
- Minimum 5 years’ experience supporting the design, development and ongoing maintenance of business enterprise information systems (particularly Kronos and also SAP/Success Factors).
- Minimum of 5 years’ generalist experience in Human Resources or Finance, preferably within a health care unionized environment.
- Relevant certification in business enterprise information systems (particularly Kronos and also SAP/Success Factors) preferred.
- Relevant certification in the field of Human Resources preferred.
- Demonstrated knowledge of collective agreements, employment guides and relevant legislation (e.g. privacy legislation)
- Proficiency in MS Office (Word, Access, Excel, PowerPoint), MS Internet Explorer, Outlook and human resources information systems.
- Demonstrated planning, organizing, prioritizing and time management skills
- Demonstrated ability to communicate effectively both orally and in writing
- Demonstrated accountability, initiative, and ability to work independently
- Demonstrated ability to maintain confidentiality; recognize sensitive issues and respond appropriately.
- Demonstrated commitment to ongoing learning and professional development.
- Competencies in other languages an asset; French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

NOTE: A skills test may be included as part of the selection process

**Hours**:

- Permanent Full-time position; 75 hours biweekly
- Travel to various sites may be required
- This position is eligible to participate in our Work From Home program

**Compensation and Incentives**:
$34.07 - $42.59 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

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