Support Services Team Lead

2 weeks ago


New Westminster, Canada Seniors Services Society of BC Full time

**Title**: Support Services Team Lead

**Hours of Work**:37.5 hours per week, Monday to Friday 8:30am to 4:30pm, some evening and weekends as needed.

**Probationary period**: 4 months

**Society Profile**: Seniors Services Society is a non-profit agency located in New Westminster, B.C. which provides support services for seniors in New Westminster to live independently, as well as housing information across BC and outreach services for seniors in the Metro Vancouver.

**Purpose**:Within the vision and mission statements of the Society, reporting to the Programs Manager, **Support Services Team Lead **will be responsible for overseeing the Support Services Department and its programs which support seniors in New Westminster to live independent in their own home.
Key Work Objectives:
**Responsible for _Supervising _the Support Services Department including**:

- Ensures the Department is operational, evaluated, resourced and reviewed annually,
- Trains, and oversees all Department staff, contractors and ensures a supportive and collaborative teamwork environment,
- Coordinates the Better at Home Programs and other programs as required,
- Conduct client intakes for the Department, either on-site or off-site, and liaise with services offered by the society,
- Assist with outcome reports to support the Department,
- Regularly holds team meetings
- Liaise with the Program Support Worker in assignment, support and scheduling of volunteers and students,
- Manage client relations, ensuring clients receive services in a fair and consistent manner,
- Liaise with external stakeholders and community for promotion and marketing programs,
- In conjunction with the Programs Manager, assume a shared leadership role with communications including Society representation at various committees and task forces and act as ambassador and expert on seniors support services issues,
- Ensure there are appropriate procedures in place for the Department,
- Ensures that Department and client files are accurate and current,
- Conduct Department related billing in conjunction with the Financial Administrator, and
- Other duties as operationally required

Qualifications:

- Minimum of 2 years experience in program management
- Minimum 2 years experience or education in social work, gerontology or social services,
- Ability to inspire, motivate, guide and support staff,
- Knowledge of programs and services available to seniors at the local, provincial, and federal levels,
- The ability to prioritize and multi-task,
- Excellent and dynamic interpersonal and communication (verbal, non-verbal, written and listening) skills,
- Advanced computer skills with Microsoft Office (Word, Excel, Access, PowerPoint, Outlook),
- Must be able to work both independently and as a member of a team,
- First Aid Certificate,
- Must be willing to conduct a new Criminal Record Check, and
- Ability to effectively balance work/life

Job Details:
This is a full-time position - 37.5 hours per week, Monday to Friday, 8:30am - 4:30pm, some evenings and weekends as needed.

Full benefits after 4 months. Rate of pay (Range: $50,700 to $54,600 annually) will be determined based on applicant’s education, skill, and experience.
To Apply:
(Ms.) Gagan Grewal-Madaan, Administrative Manager

Seniors Services Society of BC

**Job Types**: Full-time, Permanent

**Salary**: $15.65-$32.23 per hour

**Benefits**:

- Extended health care
- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- New Westminster, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person



  • New Westminster, Canada Campus Support Full time

    **Position Job Title: Accounts Payable Lead** **Location: New Westminster, BC** **Reports To: Senior Accountant** ** Salaried** **Work Type: On-site** **Salary Range: 45K - 55K annually** **Preference: Working knowledge of Microsoft Dynamics 365** **JOB SUMMARY** The purpose of the Accounts Payable Lead position is to support the efficient operation of the...


  • New Westminster, Canada Campus Support Full time

    **About Us** Campus Support is a centralized service centre that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each campus team to provide an exceptional educational experience. We are pleased to say that we are looking for an experienced IT...

  • Team Lead

    2 weeks ago


    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...


  • New Westminster, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated leader to join our team at beBee Professionals.Job Summary:The Shift Manager will oversee daily operations during their shift, ensuring efficient workflows and high-quality service. They will train, mentor, and manage team members, providing ongoing feedback and coaching.Key Responsibilities:Supervise daily operations to ensure...


  • New Westminster, Canada Seniors Services Society of BC Full time

    **JOB DESCRIPTION** **Title**: Support Services Supervisor **Hours of Work**:37.5 hours per week, Monday to Friday 8:30am to 4:30pm, some evening and weekends as needed. **Probationary period**: 3 months **Society Profile**: Seniors Services Society is a non-profit agency located in New Westminster, B.C. which provides support services for seniors in New...


  • New Westminster, Canada Evolution Americas Full time

    Company Description Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! **Job Description**: Reporting to the Human Resources Manager, the...


  • New Westminster, Canada Evolution Americas Full time

    Company Description Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! **Job Description**: Reporting to the Human Resources Manager, the...


  • New Westminster, British Columbia, Canada Remitly Inc. Full time

    About Us: Remitly Inc. is a leading financial technology company dedicated to transforming lives with trusted financial services that transcend borders.">Job Summary: We are seeking an experienced Engineering Manager to lead our Consumer Product Engineering team, driving technical vision and strategy to deliver top-notch customer experiences.">Key...

  • Service Desk Lead

    3 weeks ago


    New Westminster, Canada City of New Westminster Full time

    **_Great City, Great Work, Great Future!_** **Service Desk Lead**: **DEPARTMENT**:Information Technology** **STATUS**:Full Time** **NO. OF POSITIONS**:One** **UNION**:CUPE, Local 387** **HOURS OF WORK**:35 hours per week** **SALARY**:$69, 250 - $81, 778 **annually plus benefits** **(2021 rates)** **Is technology something you are passionate about? Do you...


  • New Westminster, British Columbia, Canada Element Materials Technology Ltd. Full time

    ResponsibilitiesThe successful candidate will be responsible for:Providing engineering support to clients across various industries;Leading a team of engineers and contributing to the development of junior team members;Maintaining accurate records and reports related to projects and team performance;Collaborating with cross-functional teams to achieve...


  • New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced Network Administrator to join our team at Campus Support - New Westminster, BC. **REPORTING TO**:Network Lead** **HOURS**: 40 hours; Regular office hours (Onsite)** **TOOL KNOWLEDG**E: IP Addressing, subnetting, IPAM, DHCP** **ADDRESS**: 960 Quayside Dr #300, New Westminster, BC V3M 6G2** **PAY**:...

  • Technical Analyst Ii

    3 weeks ago


    New Westminster, Canada Campus Support Full time

    **Position Job Title**: Technical Analyst II - ** **Location**: New Westminster, BC**Reports To**: **Job Type**: **Work Type**: **Salary Range**: Network Cloud Lead, IT- Full-time Salaried- On-site- 50K - 55K annually**JOB SUMMARY**: The purpose of the Technical Analyst II is to maintain high availability access to network resources and computer workstations...


  • New Westminster, Canada Campus Support Full time

    **Why us** Vancouver Career College (VaCC) is a leading private institution in British Columbia, known for its practical, hands-on learning approach, VaCC ensures students gain the skills needed for today's job market. The college's experienced instructors bring real-world expertise to the classroom, enhancing the learning experience. VaCC provides robust...


  • New Westminster, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...


  • New Westminster, Canada PHSA Full time

    **In-Hospital Replenishment Team Lead, Lower Mainland** BC Clinical & Support Services New Westminster, BC The In-Hospital Replenishment Team Lead is responsible for providing leadership and management of human, financial and material resources for area supply, internal transportation, receiving and customer services. This position is accountable for the...


  • New Westminster, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...


  • New Westminster, British Columbia, Canada Automata Full time

    Company OverviewAutomata is a pioneering company that aims to transform the life sciences industry by making automation accessible to every lab in the world. We believe that by giving labs the power to automate, we can unlock discoveries that will shape the future of science.We are passionate about empowering scientists to focus on groundbreaking research...


  • New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced** Human Resources Representative** to join our team at Campus Support - New Westminster, BC **Reporting to**: HR Manager **Hours**: 40 hours a week between 9 am to 5 pm PST **Software Knowledge**: Microsoft Suite, ATS asset **Address**: 960 Quayside Dr #300, New Westminster, BC V3M 6G2 **Pay**:...


  • New Westminster, British Columbia, Canada Verve Senior Living Full time

    We are seeking a reliable and hardworking Dining Services Team Member to join our team at Verve Senior Living. In this role, you will be responsible for assisting with kitchen operations, maintaining cleanliness and sanitation standards, and supporting the Dining Services team.ResponsibilitiesAssists with Kitchen Operations: Helps with food preparation and...


  • New Westminster, Canada Campus Support Full time

    Campus Support is a centralized service centre that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each campus team to provide an exceptional educational experience. We are happy to say that we are looking for a** Intermediate **Network...