Monitoring IT Services
5 months ago
**Présentation et vue d’ensemble de l’équipe**:
L'équipe IT Monitoring et Operations est répartie sur plusieurs sites dans le monde.
Elle a pour mission de surveiller l'infrastructure de production dans un environnement 24h / 24 et 7j / 7 et collabore avec les équipes informatiques de Dassault Systèmes en Amérique, en Europe et en Asie.
Nous créons actuellement une équipe de quatre personnes pour le centre de surveillance des opérations de Montréal, pour unir leurs forces à la nouvelle équipe de Pune, en Inde.
Avez-vous des rêves? Aimez-vous les défis? Chez Dassault Systèmes, nous inspirons la passion pour changer le monde.
Façonnez votre carrière avec 3DS **# WeAre3DS**
Votre contribution
En tant que attaché(e) du centre de monitorage et des opérations informatiques, vous ferez partie d'une équipe chargée de surveiller 24h / 24 et 7j / 7, l'infrastructure de production répartie entre les différents centres de données et bureaux de Dassault Systèmes dans le monde.
L’étendue des responsabilités comprend le support de niveau 1 pour gérer et maintenir la disponibilité des infrastructures de production et des équipements réseau critiques à l'échelle mondiale, ainsi que la création de documents.
Il s'agit d'un poste permanent à temps plein, 40 heures par semaine, dont les horaires varient entre 8 h et 20 h 30 HNE. L'horaire de travail standard sera de 11 h 30 h à 20 h 30 h HNE avec une pause d'une heure.
**Vos atouts pour réussir**:
- Un baccalauréat en informatique ou en mathématiques est préférable (Un diplôme d'ingénieur n'est pas obligatoire)
- 1 à 2 ans d’expérience en tant que membre du support L1
- Connaissance pratique des systèmes d'exploitation Linux ou Windows
- Bonnes capacités de dépannage et de diagnostic sur les systèmes Linux ou Windows
- Expérience de travail avec des outils de surveillance d'entreprise comme Zabbix, SolarWinds, TrueSight, etc. est un atout
- Capacité à travailler en équipe
- Capacité à rédiger de la documentation de manière claire et concise
- Une excellente maitrise de l’anglais (à l’écrit et à l’oral) est obligatoire pour interagir avec nos utilisateurs et nos équipes dans le monde entier
- La maîtrise du français est un atout important
**Team introduction and overview**:
The IT Monitoring and Operations Team is spread across several locations globally. This team is responsible for monitoring the Production infrastructure in a 24x7 environment and collaborates with Dassault Systèmes IT teams in the Americas, Europe and Asia. We are currently building a team of four, for the Montreal’s Monitoring Operations Center, to join forces with the new team in Pune, India.
Do you have dreams? Do you enjoy challenges? Here at Dassault Systèmes, we empower people with passion to change the world.
Shape your career with3DS #WeAre3DS
What will your role be?
As an IT Monitoring and Operations Center Associate, you will be part of a 24x7 monitoring team and will be responsible to monitor the Production Infrastructure spread across various Data Centers and Offices of Dassault Systèmes worldwide.
The range of responsibilities includes Level 1 support to manage and maintain the uptime of critical Production Infrastructure and Network equipment globally, as well as creating documentation.
This is a full time permanent position, 40 hours a week and ranging between 8 AM to 8:30 PM Eastern Standard Time. The typical work schedule will be from 11:30 AM to 8:30 PM EST with 1-hour break.
Your Key Success Factors
- Bachelor Degree in Computer Science or Mathematics discipline is preferred (an engineering degree is not mandatory)
- 1 to 2 years working as an L1 support member
- Working knowledge of Linux Operating System or Windows Operating System
- Good troubleshooting and diagnostic skills on Linux or Windows Systems
- Working experience with Enterprise Monitoring Tools like Zabbix, SolarWinds, TrueSight etc is an asset
- Ability to work in a team
- Ability to write documentation in a clear and concise way
- Excellent skills in English (written & verbal) is mandatory to interact with our users worldwide
- Fluency in French is a significant asset
**Diversity statement**:
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
**Compensation & Benefits**:
At Dassault Systèmes, permanent employees get group benefits from their first day of employment. The basic plan is 100% employer paid and includes $750 in annual flexible credits that
-
Individual Contractor
5 months ago
Montréal, Canada United Nations Full timeResult of Service The work of the Individual Contractor is expected to contribute to the establishment of a solid foundation of the interim Global Coordination Unit and its functions, including its monitoring and reporting systems and its relationship with other related initiatives, well serviced meetings, a well designed knowledge hub which will facilitate...
-
Desktop Management
5 months ago
Montréal, Canada Atlantis IT group Full time**Role**: Desktop Management - Infrastructure Services (IS) **Location**: Montreal **Description**: **Incident handling**: including troubleshooting, break fix; follows incident management process. **Service Requests**: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component Queue management for...
-
Engine Health Monitoring Analyst
5 months ago
Montréal, Canada Camp Systems International Inc. Full timeCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we...
-
Business Application Manager
3 weeks ago
montréal, Canada Fed IT Full timeAre you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...
-
Business Application Manager
2 weeks ago
montréal, Canada Fed IT Full timeAre you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...
-
Business Application Manager
2 weeks ago
Montréal, Canada Fed IT Full timeAre you looking for a new professional challenge? Does enterprise application management no longer hold any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT...
-
Business Application Manager
7 days ago
Montréal, Canada Fed IT Full timeAre you looking for a new professional challenge? Does enterprise application management no longer hold any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT...
-
Business Application Manager
3 weeks ago
montréal, Canada Fed IT Full timeAre you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...
-
Compliance Officer
5 months ago
Montréal, Canada Société Générale Full time**Responsibilities**: **DIVISION DESCRIPTION** The Compliance Department enables the firm to operate according to essential compliance standards, ensures that Société Générale’s non-compliance and reputation risks are controlled, while supporting the business with existing activities and in the development of new products or services. **ABOUT THE...
-
Analyst, Risk Monitoring
6 months ago
Montréal, Canada Bank of Canada Full time**Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all...
-
Senior ERP Business Analyst
3 weeks ago
Montréal, Canada Fed IT Full timeEnterprise Application Management OpportunityA dynamic and experienced professional is sought to fill the role of Senior ERP Business Analyst at Fed IT. The ideal candidate will possess a strong background in managing enterprise applications, with a minimum of 5 years of experience in similar roles.Key Responsibilities:Develop and execute a strategic plan to...
-
Technicien Centre de Service
5 months ago
Montréal, Canada IT Chapter Full timeRecevoir et effectuer le suivi du traitement des requêtes du **centre de service technologies** de l’information et assurer le support logiciel et la formation dans l’utilisation des outils de bureautique. Effectuer la gestion d’inventaire et de la configuration des divers appareils mobiles (tablettes, téléphones intelligents,...
-
Engine Health Monitoring Analyst
5 months ago
Montréal, Canada Camp Systems International Inc. Full time**Overview** CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus”...
-
System and network administrator
3 weeks ago
montréal, Canada Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm...
-
System and network administrator
3 weeks ago
montréal, Canada Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm...
-
System and network administrator
3 weeks ago
montréal, Canada Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm...
-
Weight Room Monitor
15 hours ago
montréal (pointe-claire), Canada Ville de Pointe-Claire Full timeDepartment mission The mission of the Culture, Sports, Leisure and Community Development Department is to improve quality of life by promoting accessibility, participation, and integration of all citizens through the provision of excellent community, cultural, sports and recreational facilities, activities, and services. Responsibilities and goals...
-
Weight Room Monitor
7 hours ago
montréal (pointe-claire), Canada Ville de Pointe-Claire Full timeDepartment mission The mission of the Culture, Sports, Leisure and Community Development Department is to improve quality of life by promoting accessibility, participation, and integration of all citizens through the provision of excellent community, cultural, sports and recreational facilities, activities, and services. Responsibilities and goals...
-
Cyber Incident Monitoring and Response Analyst
5 months ago
Montréal, Canada National Bank of Canada Full timeA career as a **Cyber Incident Monitoring and Response Analyst** reporting to the Senior Director of Cyber Incident Management at the National Bank is all about working collectively with your team to improve detection methods and enhance their efficiency within the Security Operations Center (SOC). With your skills in process improvement, monitoring, and...
-
Senior Systems Administrator
4 months ago
montréal, Canada Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure.I am looking for a...