Junior Sales Operations Specialist

7 months ago

Halifax, Canada Bulletproof Solutions Full time

**Who We Are**:
Based in Atlantic Canada, with offices across the United States and globally, Bulletproof has been a leader in the security industry for over two decades, safeguarding client privacy and data. Our reach spans six continents, with clients entrusting Bulletproof to secure their identities, networks, data, and devices.
Driven by innovative and collaborative teamwork, we develop solutions that address business challenges and drive overall improvement for our global clientele. At Bulletproof, we are dedicated to our customers, our team, and our communities. Our services include Security and Network Operations Centers, Security Assessment & Audit, Quality Assurance and Testing, Microsoft Consulting, Managed Services, and Product Fulfillment, providing comprehensive end-to-end business solutions.

**Why You Should Work With Us**:
As a Gold Microsoft Partner and two-time Microsoft Canada Modern Workplace IMPACT Award winner, Bulletproof is deeply passionate about helping our customers achieve more securely. We are experiencing significant growth and are actively expanding our team to meet aggressive market reach goals. Join us as we leverage our extensive experience across various practices.

**Job Summary**:
Working very closely with our Sales teams, you will help maintain data integrity and provide administrative support to the sales operations team. The Junior Sales Operations Specialist will be a master of Salesforce administration, ensuring compliance for accurate data reporting and sales metrics.

**Job Details/Essential Functions/Responsibilities**:

- Assists in Salesforce basic administration tasks such as data entry, record updates, and user management.
- Generates standard and custom reports in Salesforce to analyze sales performance and track key metrics.
- Works closely with the Sales team to ensure opportunities in Deal Desk meet the approval requirements of the business.
- Collaborates with sales teams to resolve discrepancies and ensure accurate data entry.
- Assists in maintaining data integrity within Salesforce by identifying and correcting errors.
- Provides general administrative support to the sales operations team as needed. (ie. Salesforce data hygiene, reporting support)
- Provides Top Level support for Sales Org Tech Stack (HubSpot, Outreach, Demand Base, etc.)
- Additional responsibilities may be introduced with increased familiarity of Bulletproof Sales Organization.

**Preferred Skills & Education**:

- Bachelor’s degree or Diploma in business administration, finance, or related field is preferred.
- Previous experience or basic understanding of CRM systems is required. Salesforce administration experience is preferred.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced, collaborative environment.
- Proficiency in Microsoft Excel.

**Attributes/Characteristics**:

- Strong team player
- Results focused
- Highly organized, adaptability, flexibility and the ability to do quality work under tight deadlines
- Strong written and oral communication skills including the ability to communicate with all levels
- Strong presentation and communication skills
- Ability to multi-task
- Ability to work independently

**Travel Expectations**:
Some travel may be required for this role.

**Equal Opportunity Statement**:
Bulletproof is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to complying with all fair employment practices regarding citizenship and immigration status.

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