Spa Associate

1 month ago

Vaughan, Canada Hand & Stone Massage and Facial Spa Full time

Thank you for your interest in the Spa Associate position with Hand & Stone - Vaughan West located at 8280 Hwy 27, Unit 17 Vaughan, ON L4H 0R9.

The Spa Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products. They also take the lead on managing our COVID-19 safety, cleaning and disinfecting protocols for all of our Spas, so our employees will feel confident returning to a safe work place. You are a dynamo A real go-getter who enjoys people As our first face, your smile and your personality shine through for every customer We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional

**RESPONSIBILITIES**
- Check in clients through booking system
- Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
- Promote health / wellness benefits of massage and skin care
- Follow proper filing procedures / file maintenance
- Maintain a professional, clean and safe work environment and appearance
- Various other duties

**QUALIFICATIONS**
- Experience handling cash & credit card transactions
- Outstanding customer service skills
- Excellent personal hygiene
- A true multi-tasker that demonstrates superior time management
- Clear and concise verbal and written communication skills
- Available for a variety of shifts including week days, evenings & weekends
- Punctual and reliable

**BENEFITS & PERKS**
- Competitive hourly pay structure based on experience plus commissions & bonuses
- PPE
- Flexible schedules to fit your life
- In-depth orientation and follow-up in-house training
- Uniform provided
- Uplifting team atmosphere

Compensation: $17.00 - $22.00 per hour

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It **Makes a Difference Who You Work For**

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