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Manager, Property

4 months ago


Vancouver, Canada PHSA Full time

**Manager, Property & Asset Management**

Real Estate Management

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Property & Asset Manager is a key member of the facilities management team and is critical in ensuring the success of managing an assigned portfolio of leased and owned assets for the Provincial Health Services Authority. The Manager achieves real estate service goals by ensuring optimal operational maintenance of sites and due diligence on contract performance.

**What you’ll do**
- Responsible for the interpretation of leases and property administration including minor site projects, maintenance and repairs, negotiation of service contracts, and monitoring of contracts to ensure obligations and deliverables are met by the contracted services and the landlords; responsible for the development of applicable policies and procedures and communicates these to users through site manuals.
- Ensures efficient, cost effective operation, maintenance and repair of the assigned portfolio; identifies daily operational requirements and implements services; manages contracts by monitoring the performance of contract support services such as janitorial, waste management, pest management, HVAC management, security and safety services for leased sites.
- Strategizes, develops, manages and analyzes annual five (5) year repair and maintenance plans for the portfolio.
- Monitors and adheres to allocated departmental budgets; makes budget recommendation based on operational demand, environmental and resource constraints; provides detailed variance analysis when necessary; assesses current and future facilities needs and develops solutions for physical growth and/or reorganization, including planning strategies, budgeting and cost implications and implementation of remedial budgeting strategies.
- Delegates responsibilities to the Property & Asset Coordinator and ensures standards, protocols and procedures are being followed in accordance with established deadlines, policies and processes. Oversees the human resource management for the Property & Asset Coordinator position including making staffing decisions and providing training.
- Provides leadership to internal and external stakeholders by conveying policies and priorities, coordinating work and ensuring issues are resolved or escalated to appropriate level for clarity or resolution.
- Acts as a functional owner of the leased asset database program; ensures proper maintenance of records to ensure data accuracy and integrity and supports operational decisions of the Organizations.
- Collaborates with the Leasing and Project Managers to ensure proper handover of leased sites.
- Ensures risks associated with each site are registered with relevant stakeholders and site risks are managed in compliance with organizational and government regulations; ensures and confirms insurance and risk mitigation processes are in place for each site.
- Conducts regular site visits and reporting to ensure maintenance requirements are current.
- Confirms project scope requirements related to base building conditions and lease terms with capital Project Managers.
- Oversees capital projects by liaising with the landlords/contractors and ensuring payments and deliverables are met, as required.
- Assists in strategic planning for improved processes and procedures to ensure efficiency throughout various departments.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a Bachelor's degree in Business Management or related field, plus advanced courses in property management and a professional designation, supplemented with five (5) to seven (7) years' recent related and progressive experience in property management within a health care environment. Current BC Driver's License and access to a personal vehicle for business related purposes.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of