Store Manager
6 months ago
Made by Marcus is looking for experienced leaders to join our team.
Our managers must have exceptional communication and time management skills, they must be able to work full-time (evenings and weekends required), are familiar with the company, and can successfully lead our team by assuring the Made By Marcus name is held to the standards our customers have come to know and love
What does being a Made by Marcus Manager take?
- Confidents to provide frequent ongoing training while working the floor and leading by example along side your team.
- The flexibility to adapt to new situations and schedules quickly while guiding your team through them with you.
- Exceptional interpersonal skills that are exercised regularly through daily communication with your team, customers and other leadership staff.
- A strong ability to manage you time wisely and delegate tasks to grow your team's strength and skill.
- An overwhelming love of ice cream
- Most importantly it takes a willingness to learn, grow, and do what must be done. No matter who you are on the Made by Marcus team we all jump in to help out wherever it's needed. You'll often catch Marcus himself scooping ice cream at night with the team or picking up around the neighbourhood. We ask all other members of our leadership team share the same willingness to support their our community because that what the Made by Marcus community will do for you too.
Leadership experience is a significant asset, but we understand that leadership grows in more ways than one. We would love to know why you consider yourself a great fit for this leadership role by demonstrating a history of communication, commitment, community and leadership throughout your career.
As a Made by Marcus Store Manager what am I responsible for?
- Working on the floor with employees for the majority of you time to best understand daily operation, train your team, and lead by example.
- The daily and weekly scheduling of staff as well as involvement in recruiting, training and motivating your employees.
- Planning and facilitating the successful day to day operations of your shop and customer experience by way of scheduling, quality control, ordering and shop cleanliness.
- Communicating your teams needs effectively with those in support roles (production and delivery of product, maintenance and repairs, employee and customer support as well as leadership and development).
- Always ensuring all health and safety protocols are followed at all times as well as being sure your team understands company policies and guidelines including consequences of not following them.
- Keeping a detail oriented eye, prioritizing and managing your time (and your employees) effectively.
- To keep open communication with your team by way of providing, listen to and encouraging feedback.
- To take proactive action and consider ways to improve your team & shop.
- To get to know your team and encourage personal growth opportunities.
**Job Types**: Full-time, Permanent
**Salary**: From $21.00 per hour
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Application question(s):
- What does strong leadership look like to you?
Work Location: In person
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