Recreation and Culture Specialist

3 weeks ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 13734

Department: Rec, Cultural & Facility Services Dept.

Service: Community Rec, Culture & Sport Services

Employment Type: Multiple Part-time Permanent positions - Up to 24 hours/week

Various Shifts: Days, Evenings, Weekends

Affiliation: CUPE 503 PT Rec & Cult

Salary Information: $20.222 - $23.839 per hour (2024 rates of pay)

Location: Various Locations

City: Ottawa, ON

Job Category: Recreation, Cultural & Facility Services

Application Close: 08/06/2025

**JOB SUMMARY**:
Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.

**EDUCATION AND EXPERIENCE**:
Completion of Grade 12

Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.

**CERTIFICATIONS AND LICENCES**:

Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training
Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)

**KNOWLEDGE**:

- City Of Ottawa Policies and Procedures.
- Demonstrated awareness of safety/security of public.

**COMPETENCIES, SKILLS AND ABILITIES**:

- Ability to work in a team setting or independently.
- Must have experience in training, supervision of staff and volunteers.
- Excellent written/oral communication skills
- Self Starter
- Flexibility
- Proven team leader
- Demonstrated ability to manage complex demands simultaneously

**WHAT YOU NEED TO KNOW**
- Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

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