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Front Desk Hotel Clerk

1 month ago

Winnipeg, Canada Pimicikamak Place Ltd. Full time

Education: College/CEGEP
- Experience: Experience an asset
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Perform administrative tasks
**Area of specialization**:

- Customs services
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits
- Team building opportunities
- Work Term: Temporary
- Work Language: English
- Hours: 40 to 50 hours per week

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