Team Leader

3 weeks ago

Oshawa, Canada Believe Support Services Full time

The Team Lead plays a highly important role within our group living program for us to provide support in a positive and holistic environment. This position requires you to work collaboratively with the Program Directors daily. While in the role, you will be responsible to make important decisions, on-call responsibilities, scheduling and maintaining professionalism.

**Team Leader Job Description**:

- Supervise staff and related personnel.
- Ensure that effective intervention strategies and case management is being conducted by all direct reports.
- Keep the Program Manger informed of the needs and problems of the program.
- Ensure standard compliance, quality assurance and staff development.
- Work with program manager to ensure file and client information is complete.
- Always assure adequate staffing.
- Audit client files routinely and provide service delivery expertise in documentation of Care Plans, Assessments, Critical Incidents, reports and service team meetings.
- Participate in supervisions, program meetings and supervision groups.
- Knowledge of client population needs and treatment/intervention sources.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Ability to solve complex problems and deal with a variety of issues.
- Understand current theory base in core-protective, client centered and outcome-based services.
- To complete accurate evaluations, develops effective supervision plans and ensures that their direct reports meet the targets of these plans.

REQUIREMENTS + QUALIFICATIONS
- Post-Secondary School Diploma required, University degree in Human Services or related field preferred.
- 3 years’ experience needed
- Ability to interpret and effectively manage multiple and competing priorities and deadlines.
- Proven ability to organize, evaluate, communicate and present information, both verbally and written.
- Demonstrated time management and project management skills.
- Must be able to safely perform restraints.

**Salary**: From $55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Tuition reimbursement
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

Application deadline: 2023-08-15

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