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IT Support Assistant
3 weeks ago
100% Term to January 19, 2024. Work is on-site.
- Diploma in Computer Science, Technology or Business, and at least one (1) year of related experience;
- Experience using software such as HEAT, Remedy or similar help desk software;
- Call Centre certification, MCSE, ITIL or Apple Macintosh experience.
- Knowledge of relevant Board policies and operational procedures, hardware and peripherals, server management, operating systems back-up methods, network usage, software programs and desktop workstations.
- Interpersonal and communication skills to exchange and clarify information, and respond to inquiries.
- Keyboarding skills for data entry of instructions, software information and surveys;
- Organization and time management skills to prioritize work and manage multiple priorities and concurrent demands;
- Analytical and troubleshooting skills to identify and solve computer software/hardware problems;
- Initiative and judgement skills; and ability to learn new materials and technology without instruction; work independently, with mínimal supervision.
**Job Types**: Full-time, Fixed term contract
Contract length: 7 months
**Salary**: $40,552.00-$51,804.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2023-05-19
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