Front Desk Agent/night Auditor

7 months ago


Cranbrook, Canada Smittys Family Restaurant Full time

**_How to shine in this role_**
- Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay
- Relate to guests in a friendly and helpful manner
- Ensure satisfaction by going the extra mile
- Anticipate and respond to guest needs
- Handle all aspects of guest registration, which can include:

- Expediting the check-in/check-out process with swift computer and cash register skills
- Following hotel rate structures, discounts, and selling strategies
- Issuing room keys
- Informing guests about hotel features and amenities, as well as local attractions
- Satisfying special requests whenever possible
- Find solutions quickly, and confidently address and resolve guest concerns
- Remain flexible and adaptable in a consistently busy hotel environment
- Collaborate with all hotel departments and utilize your complete knowledge of hotel operations

**_Job Requirements:_**

Must have excellent communication, phone, and hospitality skills.A flexible schedule is necessary for this position, including ability to work days, mornings, weekends and holidays.

Part-time

Part-time hours: 30 per week

**Job Types**: Part-time, Permanent

Work Remotely
- No

**Job Types**: Permanent, Full-time

**Salary**: $16.75-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


  • Front Desk Agent

    7 months ago


    Cranbrook, Canada St. Eugene Golf Resort and Casino Full time

    **Front Desk Agent/Night Audit** **Job Purpose**:In a highly professional and courteous manner you would be responsible for managing the check in process, the stay and check out process, as well as taking room reservations over the phone or in person. The Guest Service Agent provides information on the Resort, including Resort amenities, room amenities and...

  • Night Audit

    5 days ago


    Cranbrook, Canada Prestige Hotels and Resorts Full time

    We are looking for an awesome night owl! Join us at the Prestige Rocky Mountain Resort and Best Western Cranbrook Hotel as a Permanent Full-Time Night Auditor. The Night Auditor is a key member of our Guest Services Team. They will serve as first point of contact assisting with all aspects of guest service, responsible for the overnight operations of the...


  • Cranbrook, Canada Heritage Inn Hotel & Convention Centre Full time

    **_The Heritage Inn Hotels is a family owned independent chain of hotels in Western Canada. We are looking for a dynamic hospitality professional who is not afraid to ‘roll up their sleeves’ and seeks opportunity for career growth. Our Company values honesty, integrity, teamwork, accountability and common sense bundled with an innate understanding of...

  • Guest Services Agent

    7 months ago


    Cranbrook, Canada Prestige Hotels and Resorts Full time

    Best Western Cranbrook Hotel is looking for a **full-time** Guest Services Agent! **Who are we?** We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values. **What is in it for...

  • Guest Service Agent

    4 days ago


    Cranbrook, Canada St. Eugene Golf Resort and Casino Full time

    **Guest Service Agent** **Job Purpose**:In a highly professional and courteous manner you would be responsible for managing the check in process, the stay and check out process, as well as taking room reservations over the phone or in person. The Guest Service Agent provides information on the Resort, including Resort amenities, room amenities and services,...

  • Guest Service Agent

    7 months ago


    Cranbrook, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • General Manager

    6 months ago


    Cranbrook, Canada Heritage Inn Hotel & Convention Centre Full time

    **The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!** **The Role**: Reporting to the VP Operations, the Hotel General Manager is responsible for overseeing the day-to-day operations and management of the hotel. The General Manager is a natural leader who makes sure their staff is providing excellent customer service while...


  • Cranbrook, Canada St. Eugene Golf Resort and Casino Full time

    **Qualifications** **Competencies** - Demonstrate a high level of guest Focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization - Superior written and oral Communication skills with a highly approachable and enthusiastic...

  • Room Attendant

    5 days ago


    Cranbrook, Canada St. Eugene Golf Resort and Casino Full time

    **PERFORMANCE INCENTIVE PROGRAM for Room Attendants** **All positions include these great benefits**: - Free Golf - Discounted Food & Beverage - Competitive Wages & Annual Increases - Friends & Family Room Rates and so much more! **Full Time and Part Time Positions** Under the direction of the Housekeeping Manager and/or Housekeeping Supervisor, this...


  • Cranbrook, Canada Interior Health Authority Full time

    About this RoleWe are seeking a highly skilled Medical Laboratory Technologist to join our team at the East Kootenay Regional Hospital in Cranbrook, B.C. As a Medical Laboratory Technologist - Core Lab Specialist, you will play a vital role in performing routine and complex tests, utilizing manual procedures and automated instruments.Job SummaryThis is a...


  • Cranbrook, Canada Travellers Motel Full time

    We are seeking a reliable and customer-focused Hotel Reception Associate to join our team at Travellers Motel in Cranbrook, BC. As a key member of our front desk staff, you will be responsible for ensuring a seamless guest experience from arrival to departure.Job SummaryThe ideal candidate will have excellent communication skills, a positive attitude, and...

  • Assistant Manager

    6 months ago


    Cranbrook, Canada Showcase Full time

    As a Showcase Assistant Manager you will support your Store Manager in contributing to your store’s success by leading with an unwavering focus on delivering a fun and unique guest experience. Accountable for maximizing sales potential by coaching associates' behaviours on the sales floor, setting expectations and ensuring execution. A focused attention to...


  • Cranbrook, British Columbia, U1L, CA Interior Health Authority Full time

    Position SummaryMedical Lab Technologist (MLT) opportunity is available now at the East Kootenay Regional Hospital (EKH) in Cranbrook, B.C. This is a permanent full-time position. Days of work are rotating and shifts are days, evenings and nights.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the...