Manager - Instructional Support

3 days ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Responsible to oversee the day-to-day operational delivery of the instructional design and educational development units and their associated programs and services, including operational oversight of Carleton’s instructional design supports, consultations, workshops, and certificates for faculty and instructors. This position works with employees to provide exceptional instructor-facing support for teaching excellence at Carleton University.

**Qualifications**:
**The incumbent must possess the following qualifications**:

- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge of e learning, educational technology, and development
- and technology program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Knowledge of analytics and their interpretation relating to educational contexts
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office as well as the broader university academic units, departments, and divisions
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Knowledge of accessibility legislation, standards, and best practices
- Knowledge of cultural competency, equity, diversity, and inclusion

**Education and Experience**:
**The above is normally acquired through the completion of**:

- Completion of bachelor’s degree in a field related. Preference will be for a Master’s degree
- Minimum of four years of educational technology program, including two years of supervision and leadership experience

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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