Trainer & Program Outreach Coordinator, Resilient

3 months ago

Toronto, Canada Canadian Mental Health Association Full time

The Canadian Mental Health Association (CMHA), Ontario is a provincial association, committed to improving services and support for individuals living with mental illnesses and addictions issues, and to the promotion of mental health in Ontario.

**Job Summary**

CMHA Ontario is seeking an experienced** Program Outreach Coordinator & Trainer, Resilient Minds** for a full-time special funded temporary contract position** until June 30, 2025, with the possibility of renewal**.

**Core Responsibilities**
- Respond to client and training requests.
- Provide general administrative support, including meeting coordination, mailing coordination, and other projects as needed.
- Track training events and participants; report training activities to the RM Interim Program Manager.
- Prepare and deliver program presentations for various stakeholders.
- Manage and keep up to date a stakeholder database (Salesforce) that contains key contact and course information, and leverage this database for ongoing promotions, engagement, and program evaluation.
- Assist in curriculum development based on feedback from client and participant evaluations.
- Contribute to the design, development, and implementation of communications strategies, materials, activities, and educational resources.
- Participate in a national Community of Practice for Resilient Minds Instructor Trainers.
- Partner with Communications to share training activity updates with stakeholders.
- Attend regular meetings of the RM and CMHA Ontario teams.

Note: This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required.

**Skill-Based Competencies**
- Must have 3-5 years’ working experience with mental health and addiction and psychological trauma.
- University degree or college diploma in healthcare, sciences, or equivalent experience.
- Ability to effectively deliver content and engage participants.
- Experience in project management or coordination.
- Well-developed administrative and organizational skills.
- Excellent writing, editing, and presentation skills.
- Certification or training in suicide intervention (ASIST), Mental Health First Aid (MHFA), or ICISF Crisis Intervention (CISM).
- Proficiency in Microsoft Office and CRM software.
- G Class driver’s license required.

**Behavioural Competencies**
- Strategic Thinking
- Excellent Presentation Skills
- Administration/Coordination
- Initiative/Self-Starter Attitude
- Professionalism/Work Ethic/Confidentiality
- Teamwork/Collaboration
- Interpersonal Communication
- Critical Thinking/Problem Solving
- Time Management
- Adaptability

**Salary**

Salary starting at $73,520.97 per annum, based on a 35-hour work week.**Working Conditions**

This is a special funded full-time, temporary contract position, working standard office hours (and paid 35 hours/week). The position is based in Toronto, Ontario (180 Dundas Street West, Suite 2301). We operate within a hybrid model, with colleagues working from the office 3 days/week and from home 2 days/week. Travel may be required, possibly requiring overnight stays. Given the nature of the training and stakeholders we work with, some weekend work will also be required.

This position is also a desk job with extended periods of sitting, reading, telephone interaction, and working at the computer. This position involves some moderate lifting, shipping, and handling. Attendance at various meetings throughout the workday/workweek will be required; meetings may occur on short notice, depending on the circumstances.

This position is within the OPSEU Bargaining Unit.

The Canadian Mental Health Association celebrates the value of a diverse workforce that brings professional and lived experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.

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