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Experienced Hospitality Manager

1 month ago

Vancouver, Canada Hotel Belmont Full time

The Living Room and The Basement at Belmont is looking for an experienced and hospitality driven person to join our management team

Join our dynamic team as a salary manager at Belmont. We are seeking an experienced and passionate individual to lead our front-of-house operations. As the manager, you will be responsible for overseeing the daily operations, ensuring exceptional customer service, and driving overall profitability.

**Key Responsibilities**:

- Manage and coordinate day-to-day restaurant operations, including staff scheduling, training, and supervision.
- Uphold high standards of customer service to ensure a positive dining experience for guests.
- Monitor and control costs, including labor, inventory, and other operational expenses, to meet financial targets.
- Collaborate with the kitchen staff to maintain food quality and consistency.
- Implement and enforce health and safety standards to ensure a clean and safe environment for both customers and staff.
- Develop and execute marketing initiatives to attract and retain customers.
- Handle customer inquiries, concerns, and feedback in a professional and timely manner.

**Qualifications**:

- Proven experience as a Floor Manager or in a similar role within the hospitality industry.
- Strong leadership and communication skills.
- Excellent problem-solving abilities and the ability to make decisions under pressure.
- Understanding of financial aspects of restaurant management, including budgeting and cost control.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.