Receptionist - Medical Office

2 months ago

North York, Canada Alpha Laboratories Full time

Alpha Diagnostics is seeking a reliable and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support. This role involves various administrative tasks to ensure smooth operations within the clinic.

**Responsibilities**:

- **Assist Walk-In Clients**: Greet and assist walk-in clients with professionalism and courtesy, providing information and direction as needed.
- **Schedule Client Appointments**: Manage appointment schedules, ensuring efficient booking and coordination. Confirm appointments and communicate changes as necessary.
- **Answer Phone Lines**: Handle incoming calls, address inquiries, and direct calls to the appropriate personnel. Provide accurate and helpful information to clients.
- **Assist Clients with Questions and Issues**: Address client queries, concerns, and issues promptly and professionally. Ensure a positive client experience.
- **Filing Medical Records**: Organize and maintain accurate medical records. File documents in patient charts and ensure confidentiality and compliance with privacy regulations.
- **Perform Administrative Duties**: Undertake various administrative tasks to support the clinic's daily operations. This may include data entry, sorting mail, and managing office supplies.
- **Manage Patient Intake and Registration**: Efficiently handle patient registration processes, ensuring completeness and accuracy of information.
- **Scan Documents into Patient Charts**: Utilize electronic systems to scan and upload relevant documents into patient charts. Maintain a well-organized and accessible electronic filing system.
- **Proofread Fax Reports**: Review and proofread faxed reports for accuracy before distribution. Ensure proper documentation and communication of results.

**Salary**: $17.50-$19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Ability to Commute:

- North York, ON (required)

Work Location: In person

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