Temp Full-time Tenant Support Workers

3 months ago

Vancouver, Canada Lu'ma Native BCH Housing Society Full time

**TEMPORARY FULL-TIME TENANT SUPPORT WORKER**

**About Lu’ma**

Lu’ma is a Coast Salish word for “new beginnings.” Lu’ma offers a wide range of programs, services and other initiatives aimed at alleviating poverty, improving the overall health of the urban Indigenous community and responding to the evolving needs of Indigenous peoples.

**Position Summary**:
Lu’ma Native BCH Housing Society is seeking to hire a **Tenant Support Worker** on a **Temporary Full-Time** basis at one of our supportive housing sites. This position is a maternity leave coverage position that will be approximately 1 year in length. Must be willing to work Sunday to Thursday from 11:30pm until 8:00am. Under the direct supervision of the Program Manager, the Tenant Support Worker provides non-judgmental support, advocacy and resource information to residents.

**Key Responsibilities**:

- Familiarizes new residents with the various program sites including the physical environments and guidelines for living communally.
- Understands program information and direct resources to residents including but not limit to income assistance, legal services, health and mental wellness issues, drug and alcohol services, housing.
- Advocates for residents with external agencies and services.
- Conducts resident wellness checks, arrange medical appointments, and accompany residents as required.
- Provides one-to-one and group support to residents to meet their goals and objectives and facilitate conflict resolution between residents.
- Maintains open, honest and direct communication with residents and former residents; and work to facilitate position relationships between residents.
- Responds to room/building emergencies as needed.

**Qualifications/Skills & Abilities**:

- Valid Occupational First Aid Level 1
- WHMIS
- Food Safe Level 1
- Overdoes Prevention.
- Non Violent Crisis Intervention.
- Mental Health First Aid.
- Naloxone.
- Minimum 1 year experience working as a front line support worker with people who have complex needs and struggle with poverty and homelessness.
- Open to work with people with issues of substance use and/or mental wellness.
- Understand and be comfortable working within a Harm Reduction framework.

.Ability to work effectively with program staff, community partners and residents, including being non-judgmental in trying situations.
- Ability to work under pressure and manage stresses and crisis.

**What’s in it for you?**

At Lu’ma, we value our employees and we build trust with coworkers and clients through open communication and by delivering consistent results. Lu’ma offers competitive compensation packages including:

- **Temporary Full-time position**: Rate of pay is $28.61 plus 18% in lieu of Benefits, RRSP, Vacation, Stat and other paid leaves **($33.76 per hour inclusive of in-lieu).**
- Shifts are 8.5 hours which includes a half-hour unpaid break. Shift schedule is Sunday to Thursday 11:30pm until 8:00am.
- Unionized workplace.

If you are interested in building a career with Lu’ma, let’s talk We are currently looking for new talents to join our fast-growing team in Vancouver, Canada.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $33.76 per hour

Expected hours: 40 per week

**Benefits**:

- Employee assistance program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Night shift

**Experience**:

- supportive housing: 1 year (required)

Work Location: In person

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