Desktop Technician Ii

5 months ago


Ottawa, Canada TEK Group Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed
- Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Experience with inventory management, incident response, and reporting
- Experience with IT support in an airport environment or Transportation industry an asset
- Deploy equipment (including: computers, displays, keyboards, printers, hand-held scanners, and other peripheral devices)
- Perform preventive maintenance of client's assets (including inspection, basic testing, adjustments, cleaning, upgrading software/firmware, and arrange repair as necessary)

**Provide general IMAC services for client's assets Expectations**:

- Overtime may be required
- needs OEM certs, A+ and 3+ years working knowledge in Windows OS environment. Printer repair experience is also nice to have

**Specific certifications or education**:

- 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification

**Driving Required**: Non-Driving

**Job Type**: Permanent

**Salary**: $22.00-$23.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Operating systems: 4 years (preferred)
- Microsoft Windows Server: 4 years (preferred)
- printers repair: 4 years (preferred)
- Computer repair: 5 years (preferred)
- IT support: 4 years (preferred)
- Network installation: 4 years (preferred)
- Software troubleshooting: 4 years (preferred)

Licence/Certification:

- OEM certification (preferred)
- CompTIA A+ (preferred)

**Speak with the employer**
+91 9347843649



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