Pc Specialist Support Associate

6 months ago

Ontario, Canada NCR Full time

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Key Responsibilities
- Provide first level support for diverse technical issues called into the Information Systems Division, troubleshoot and support existing hardware and software: desktops/laptops/tablets. Troubleshoot and support hardware peripherals: network printers, scanners, tablets, etc.
- Support local and remote user base. Configure and install workstations/laptops and peripherals for new associates. Resolve assigned Helpdesk tickets within pre-determined SLA
- Document steps to resolution. Act independently to resolve support calls and achieve a high percentage of incident resolution without escalation
- Advise and educate customers on procedural guidelines to ensure a complete solution to their technical or service questions Identify unique or recurring customer/technical problems
- Provide input to management to prevent recurrence Control and documentation of assets issued/received. Maintain and keep up to date all Service Now tickets assigned within a timely fashion.
- Participate as a resource on department/corporate IT projects and communicate with team leads as required.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes- so that arrangements can be made for the appropriate accommodations to be in place._

  • PC Support Analyst

    3 months ago

    Toronto, Ontario, C6A, Ontario, Canada Humber River Regional Hospital Part time

    Position Profile Build your career - at the hospital that’s built for the future Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • End User Support Technician

    2 weeks ago

    Etobicoke, Ontario, Toronto, Canada Resonaite Full time

    Our client in the logistics industry is looking for a fulltime/perm End User Support technician. Focus will be on Tier 1 and 2 IT support.Location: Hyrbid – Etobicoke officeResponsibilities:Provide first-line investigation and diagnosis for all IT incidents.Log all incidents/service requests into the incident management system.Keep users informed of...

  • Family Violence Support Specialist

    3 weeks ago

    Ontario, Oregon, Canada Ontario Native Women's Association Full time

    Breaking Free from Family Violence ProgramThe Ontario Native Women's Association is committed to supporting Indigenous women in their journey towards breaking free from family violence. Our Breaking Free from Family Violence program aims to provide a culturally rooted, holistic approach to assist women in navigating complex systems and addressing child...

  • Indigenous Family Violence Support Specialist

    3 weeks ago

    Ontario, Oregon, Canada Ontario Native Women's Association Full time

    The Ontario Native Women's Association is committed to providing culturally rooted support services for Indigenous women and families. As an Indigenous Family Violence Support Specialist, you will play a vital role in breaking free from the cycle of family violence.Job SummaryThis position requires a compassionate and understanding individual who can provide...

  • End User Support Technician

    4 days ago

    Etobicoke, Ontario, L4T, York region, Canada Resonaite Full time

    Our client in the logistics industry is looking for a fulltime/perm End User Support technician. Focus will be on Tier 1 and 2 IT support and handheld devices.Location: Hyrbid – Etobicoke officeResponsibilities:Provide first-line investigation and diagnosis for all IT incidents.Log all incidents/service requests into the incident management system.Manage...

  • Indigenous Women's Support Specialist

    3 weeks ago

    Ontario, Oregon, Canada Ontario Native Women's Association Full time

    Job OverviewWe are seeking a skilled and compassionate Indigenous Women's Support Specialist to join our team at the Ontario Native Women's Association. This is an exciting opportunity for a dedicated professional to make a meaningful difference in the lives of Indigenous women.About the RoleThis full-time position will focus on supporting Indigenous women...

  • Medical Safety Associate Specialist

    3 days ago

    Ontario, Canada Brunel Full time

    Brunel is hiring a Medical Safety Associate Specialist for one of our pharmaceutical clients. This renewable contract position offers the opportunity to work fully remotely in Ontario or Quebec.About the RoleThis role supports coordinators with case management activities, ensuring compliance with corporate and local requirements and timelines. The successful...

  • Senior HR Coordinator, PC Financial

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.When you hire great people, great things can happen.PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team-we’re...

  • IT Support Specialist

    6 months ago

    Ontario, Canada Cozymeal Full time

    Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift...

  • Senior HR Coordinator, PC Financial

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste.Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. L’utilisation du masculin à pour but d’alléger le texteLorsque vous embauchez des gens formidables, de grandes choses peuvent arriver. PC Finance offre une...

  • Support Specialist

    8 months ago

    Ontario, Canada Harris Computer Systems Full time

    Support Specialist ResourceMate - Remote Remote work opportunity with ResourceMate Library Management Solutions. Provide front line technical support for our North American and International customers. What your impact will be: - Operate as front line and primary support liaison to our clients and effectively respond to inquiries of both a product and...

  • Support Specialist

    3 months ago

    Ottawa, Ontario, Ottawa region, Canada NAHEL RECRUITMENT Full time

    DescriptionWe are currently seeking a Support Specialist to join our team. As a Support Specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for resolving software and hardware issues, troubleshooting network problems, and ensuring a positive customer experience. If you have a passion...

  • Associate Customer Support

    1 month ago

    Ontario, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support and RetentionLocation: Canada (Remote)On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this,...

  • Associate Customer Support

    1 month ago

    Ontario, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support and Retention Location: Canada (Remote) On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to...

  • Associate Customer Support

    1 month ago

    Ontario, Canada Tech Mahindra Full time

    Job role: Associate - Customer Support and RetentionLocation: Canada (Remote)On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolving related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this,...

  • Assistant Procurement

    3 weeks ago

    North York, Ontario, Toronto, Canada Morson Talent Full time

    Location: North York, ONContract Duration: 1 year with an option to extend the contract by 2 years in 1 year incrementsWorking Hours: 35 hours per weekJob Title: Assistant Procurement and Contract Specialist (PCS)Overview of RoleThe Assistant Procurement and Contract Specialist (PCS) plays a vital role in the administration of the contracts for design,...

  • IT System Support

    1 month ago

    Oakville, Ontario, Halton, Canada McFadden's Hardwood & Hardware Inc. Full time

    McFadden’s Hardwood & Hardware Inc. is searching for a dynamic IT System Support / Administrator to join our Oakville, Ontario based team.Responsibilities:Exceptional communicator with solid people skills.Provide first-line support for hardware and software issues through a help desk ticketing system.Work with users to understand their technical needs and...

  • Snr Channel Marketing Specialist

    3 weeks ago

    Markham, Ontario, York region, Canada ASUS Full time

    ASUS has long been at the forefront of the information technology industry and although the company started as a humble motherboard manufacturer with only a handful of employees, it is now a dominant player in the global market and employs over 17,000 people in 50 countries around the world. ASUS makes products in almost every conceivable category of...

  • Project Accountant

    3 weeks ago

    Toronto, Ontario, Ontario, Canada Hays Specialist Recruitment Full time

    Role: Project AccountantLength: 6 Month Contract (Potential for Permanent)Location: Toronto, ON/ Hybrid - 2 Days per week in-officeRate: $40-45/hourYour new companyHays Specialist Recruitment has partnered with a leading residential developer in the GTA. We are seeking a Project Accountant to join their team on contract basis, which has the intention of...

  • HPGR Technical Support Specialist

    3 weeks ago

    Ontario, Oregon, Canada The Weir Group Full time

    The Weir Group is seeking a highly skilled HPGR Technical Support Specialist to join their team in Thunder Bay, ON.">">Job Summary:">">The successful candidate will be responsible for maintaining the general health of HPGR machines in Canada.">">Duties and Responsibilities:">