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Claims Technical Specialist

4 weeks ago

Remote, Canada Wawanesa Insurance Full time

**Date**:Jun 27, 2023

**Location**: Remote - Canada, CA

**Company**:Wawanesa Insurance

**Job ID**:6743

**Working Business Language**: English

**We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you can decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may work from any of the following locations: British Columbia, Alberta, Saskatchewan, Manitoba.**

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

**Job Overview**:
Working under mínimal supervision, the Claims Technical Specialist contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by analyzing business processes to support design and/or modification of operational policies and procedures to improve efficiency and effectiveness in the adjusting function.

**Responsibilities**:

- Perform ongoing research and analysis of industry and competitive market trends to support process improvement
- Recommend changes to documentation (business processes, user guides, and procedures) in order to facilitate user training as well as the integration of new processes within current operations
- Liaise with the Executive Office, assisting with the development of rules, guidelines, manuals and forms
- Coordinate and assist with development of regional communication plans related to operational processes, projects, and performance
- Review and analyze regional claims results to ensure adherence to claims standards
- Coordinate and provide instruction and/or training of regulatory requirements for compliance
- Mentor and develop team members through the sharing of knowledge and best practices
- Perform other duties as assigned

**Qualifications**:

- Minimum of seven years Property and Casualty industry experience
- Completed CIP or equivalent Property and Casualty industry designation
- College/University degree preferred
- Knowledge of Microsoft Office Suite
- Superior knowledge of coverage wordings, policy interpretation, case law, legislation, and insurance regulations
- Excellent analytical and problem solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions in a timely manner
- Excellent communication, negotiation and presentation skills, with the ability to communicate at the right level for the audience and present information or arguments in a convincing manner
- Good negotiation skills, with the ability to present information in a convincing manner
- Excellent teamwork skills, with the ability to ensure group objectives are met

LI-Remote

**Wawanesa is proud to be one of **Manitoba's Top Employers** for 2023 recognizing that we are an exceptional place to work**

Wawanesa provides its employees with a **respectful**, **challenging **and **rewarding **environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with **highly competitive compensation packages** (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a **stable environment** for its employees in today’s challenging markets.

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