Outreach Worker

6 months ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What We Offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.
- In addition to EAP, we offer our team members some unique perks that really stand out:_
- Vacation paid out at 4%
- HOOPP Pension Plan
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $85 annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement and car detailing for work-related travel
- & so much more

**Hourly Rate Range: $28.57 - $34.01**

**We are currently seeking a permanent casual Outreach Worker to join our team**

As part of the Outreach Team, Outreach Workers provide services to the homeless population in Peel Region, in particular, identifying people who are homeless or at risk of homelessness and engaging them in services that support their challenges with mental illness or mental health and substance use.

The Outreach program support individuals in accordance with the Housing First philosophy of immediate access to permanent housing with no readiness requirements, consumer choice and self-determination, recovery orientation, individualized and client driven supports, and social/community integration.

Reporting to the Outreach Services, Manager and supported by Team Leads, Outreach Workers work in a 24/7 environment working in rotational 12 hour shifts.

The incumbent should have flexibility for shifts in the day, evening, overnight and weekends. Due to the nature of this casual position, you will not have a set schedule of workdays and will be called in on an as-needed basis. Casual staff on the Outreach team are expected to work a minimum of one full shift per calendar month.

**What you will do**
- Build client capacity, empowerment and create self-reliance
- Develop and initiate relationships with prospective clients based on trust, respect, and honesty
- Aid with securing/matching appropriate affordable housing for those who are homeless or at risk in the Region of Peel
- Support the transition of persons into housing utilizing a Critical Time Intervention Approach to Housing-Based Street Outreach. Set short and long-term goals with persons involved and create and document support plans to reach those goals. Make additional referrals as appropriate.
- Complete initial intake assessments and discharge assessments at the appropriate date(s) and other documentation as required.
- Conduct Case Conferencing with support system of persons involved in the program.
- Maintain professional relationships with referral sources and other service providers.
- Make minimum of one weekly community/home visit with unsheltered or those at risk of homelessness to offer support, connect to resources, etc.
- Advocate with participants as required (i.e. Landlord relations, EIA, Residential Tenancy Board)
- As appropriate, work with Region of Peel Housing Stability Workers to support life skills teaching to help build Client capacity to maintain housing, especially focusing on tenancy skills and knowledge
- Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA/Peel policies and procedures.
- Provide input into ongoing policy, service enhancement, and program evaluation
- Provide and consult with management team on weekly plans, schedules, and reports
- Support the overall operation of the Street Outreach and Street Helpline responses.

**What you need to join our team**
- Post-secondary degree or diploma in relevant discipline (e.g. BSW, MSW, OT, RN)
- Minimum of 3 years of experience supporting those experiencing homelessness in a community setting
- Experience working in an outreach setting with strong, demonstrated understanding of Outreach evidence informed practices is an asset
- Previous case management experience is preferred
- A personal experience with mental health, addiction and/or homelessness and established recovery, as well as a willingness to share experienc

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