Patient Care Coordinator

5 months ago


Smithers, Canada Dentalcorp Canada Full time

**About us**:
Our Vision at Driftwood Dental is to inspire change, create confidence and celebrate life

The team at Driftwood Dental is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patients ongoing oral health.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.

**Schedule**: Monday to Thursday from 8:00am - 5:00pm (potentially some weekends and late evenings)

**Benefits of Joining Our Team**:

- Competitive compensation
- Dental & Health Care Spending Account
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

**About You**:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset



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