Field Service Technician

6 days ago

Surrey, Canada Cascadia Scientific Inc. Full time

Cascadia Scientific is a Canadian clean-tech company driving innovative business improvement in the mining sector through direct fuel measurement and operational analytics. Headquartered in British Columbia, Canada, Cascadia Scientific has established itself as a leader in fuel management solutions for international mining and petrochemical companies. Cascadia Scientific is committed to providing exciting, challenging and rewarding work opportunities built on a foundation of company values and strategic objectives that recognize the importance of strong partnerships between employees.

**POSITION**

Primary Responsibilities:

- Perform equipment installations at customer sites
- Work with customer to troubleshoot and suggest repairs to customers
- Repair equipment at customer sites when needed
- Ensure equipment uptime exceeds 99%
- Provide weekly reports of equipment issues
- Complete necessary site safety orientation and induction procedures
- Pass Site required COVID-19, Drug and Alcohol tests
- Review equipment drawings and schematics to identify details of hydraulic and electrical integration
- Communicate with customer staff to arrange equipment access and train on site technicians when needed
- Plan and execute system installation including fuel system tie-in and electrical connections.
- Perform final inspection and functional test of all equipment.
- Use a computer to perform final equipment calibration
- When not working in the field; checking on deployed equipment status, troubleshooting with customers and helping sales determine the required installation materials to be shipped to site
- Write and revise equipment installation and maintenance manuals
- Work with account managers to ensure customers needs are being met
- Be proactive in finding solutions to equipment failures and work with engineering as necessary to improve quality

**Requirements**:

- Knowledge and experience of electrical components and wiring
- Knowledge of fuel lines and hydraulic fittings
- Basic mechanic skills on heavy equipment is typically suitable
- Safety first attitude

Working Conditions:

- Frequency of travel will vary with customer activity. Typical trips will vary in length between 3 and 14 days.
- This is a full time role that requires about 25% travel but can vary depending on customer requirements

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- Industrial mechanic: 5 years (preferred)

Work Location: Hybrid remote in SURREY, BC

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