Head of HR Shared Services

1 week ago

Toronto, Canada St Marys Cement Canada Full time

**WELCOME TO VCNA**

We are St Marys Cement, part of Votorantim Cimentos North America (VCNA).

As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture.

With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future.

Every day, we have the chance to accomplish something new and you're invited to be part of it.

**Summary/Job Scope**:
As the Head of HR Shared Services - North America, you will lead the digital transformation and centralization of HR activities into a service center. Your role is crucial in delivering efficient and customer-focused HR services to employees, managers, and the broader HR team. You will streamline HR operations, increase efficiency, and enhance the employee experience through automation, digitalization, and process simplification.

**Key Responsibilities**:

- Centralize specific HR functions, including payroll processing, benefits administration, employee data management, and routine HR inquiries
- Implement and optimize HR service delivery, increase efficiency through standardization of processes, and improve the employee experience
- Lead, coach, develop and motivate employees in the delivery of major initiatives
- Develop HRIS strategy focusing on integration, automation, and digital transformation through collaboration with IT and other clusters
- Provide easy access to HR services for employees through streamlined processes and automation.
- Ensure HR compliance with employment laws, regulations, and organizational policies.
- Manage SOX controls, audits, and compliance related to HR.
- Collaborate with HR and business leaders to address complex HR issues and enhance the employee experience
- Work with executives, vendors, and senior management teams across organizations to meet objectives while maintaining effective relationships.
- Establish and maintain strong relationships with key stakeholders across HR functions.
- Develop and monitor KPIs to assess HR Shared Services effectiveness.
- Prepare regular reports and analysis for senior leadership.
- Ensure data integrity across all platforms.
- Supervise 5 direct reports and 11 employees.

**Qualifications**:

- Post-secondary degree in Human Resources Management, Business Administration, or a related field.
- Minimum 15 years of progressive HR experience, including leadership and digital transformation.
- Experience leading complex projects and meeting objectives on large-scale (divisional and/or organizational) transformational initiatives with emphasis on project management, organizational strategic direction, risk management and vendor management
- Familiarity with HR regulations and legislation, including knowledge of provincial, state, and federal laws governing human resources, as well as privacy principles and practices.
- Proficiency in utilizing a variety of HR systems, including but not limited to SuccessFactors, SAP HR, Dayforce, PowerBI, and UKG-Kronos, for tasks such as payroll processing, benefits administration, and employee data management. Additionally, expertise in data analytics to extract insights and drive informed decision-making.
- Experience managing process and systems controls. Experience supporting requests from internal and external audit teams
- Experience with change management focusing on process change
- Ability to excel in a fast-paced environment, demonstrating adaptability, resilience, and the capacity to prioritize effectively while maintaining accuracy and attention to detail.
- Fluency in French, Spanish, or Portuguese is considered an asset, facilitating effective communication and collaboration in multinational or culturally diverse environments.
- Up to 30% local and international travel may be required.

**Note**:

- This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor.

OUR PEOPLE

We care about people - all people. At VCNA, we take safety, health and wellness seriously. We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always

Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Ou

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