Service Dispatcher
2 weeks ago
E
**SSENTIAL DUTIES AND RESPONSIBILITIES i**nclude the following. R
- ispatch Technicians in Service Fusion. M
- anage the day-to-day work flow for the department and direct the technicians’ schedules and responsibilities. S
- tay apprised of the Technicians progress during the course of the work day. R
- esponsible for managing the relationships of new and existing customers. W
- ork collaboratively with the Service Coordinator to ensure effective and efficient scheduling of technicians. R
- epresent HAO with customers and represent the Company in a professional manner. P
- erforms other related duties and assignments as required.
Q
**UALIFICATIONS T**
- o perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. E
**DUCATION and/or EXPERIENCE A**
- minimum of a high school diploma or general education degree (GED) is required. Prior experience in the Automatic Door Industry would be an asset. L
**ANGUAGE SKILLS A**
- bility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. R
**EASONING ABILITY A
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