Program Administrator

6 months ago


Edmonton, Canada NAIT Full time

**Key Responsibilities**:

- Provide direct project support to Project Coordinators to ensure customized training projects are successfully delivered
- Process course registrations and request course/program completion certificates
- Arrange travel as required - book flights, vehicle rental and/or accommodations
- Organize course delivery, including ordering course materials, textbooks & supplies and ensuring delivery of physical materials to, on or off training sites
- Communicate with various service units within NAIT such as Shop at NAIT, Print Solutions, the Library, Registrar’s Office, Parking Office, Distribution, Finance etc.
- Provide ongoing feedback for continuous process improvement
- Maintain outstanding customer service in a team environment
- Utilize and understand software tools and learning platforms: Campus Solutions, QuickBase, MS Teams, Moodle, Academic Tools, Salesforce
- Manage time effectively as the result of working on multiple projects at one time
- Demonstrate initiative and creativity in solving problems, organizing tasks, managing priorities, and maximizing operational efficiencies

**Skills & Abilities**:

- High computer literacy, including in MS Teams, MS Word, and Excel, and the ability to quickly learn new software platforms
- Strong communication and interpersonal skills
- Accurately complete tasks requiring a high level of detail
- Ability to work in a high volume and high-paced environment with multiple stakeholders

**Qualifications**:

- Diploma in a related discipline and 3 -5 years of experience in a related field.
- Working knowledge of Campus Solutions and project management principles would be an asset
- Prior experience in a post-secondary environment would be an asset.
- Equivalent combination of education and experience may be considered.

**Remuneration**: $48,257.04 - $62,451.48 annually, plus a comprehensive benefits package. (Classification - Administrative Support V).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement_

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 13 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations


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