Eligibility Analyst

7 days ago

Dartmouth, Canada Medavie Blue Cross Full time

**Starting In June 2024**

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.

**Job Title**:

- Eligibility Analyst (6 Month Term)**Department**:

- NSPP**Competition**:

- 87054

**Internal/External**:

- Internal/External**Employment Type**:

- 6 Month Term**Location**:

- Nova Scotia**Salary**:

- Competitive Compensation**Reports To**:

- Team Leader Position Summary

Working in a team environment, the Eligibility Analyst,will thrive in a fast-past environment where accuracy and attention to detail are second nature. As an Eligibility Analyst, you access, analyze, and determine program eligibility following policy guidelines and procedures,you will be required to remain current with respect to policy and procedure changes and will liaise closely with colleagues and the Leadership team.The main goal of the Eligibility Analystis to process requests for MSI and Pharmacare coverage and provide consistent, reliable customer service experiences.Documentation processing is a key component of this position with turnaround expectations.

Hours of operation are 8:00am to 5:00 pm (Monday-Friday).

Key Responsibilities:

- Determine eligibility following established policy and guidelines defined by the Nova Scotia Department of Health & Wellness.
- Handling incoming documentation/correspondence from residents/colleagues in a timely and professional manner.
- Maintain tracking records.
- Review various routine QA reports pertaining to enrolmentand eligibility information and make necessary changes.
- Correspond with applicants,residents or providers by fax, telephone,or letters.
- Produce clear and effective written materials.
- Adhere to privacy guidelines following proper procedures.
- Adhere and contribute to the performance measures under the Service Level Agreement contract (KPIs), and provide back up support to CSRs or other positions as needed to meet KPI.
- Provide input for the maintenance and upkeep of the procedural documentation.
- Access customer needs and address issues in a timely manner (including appropriate customer follow-up) meeting quality objective.
- Provide operational support to the Provincial Programs as needed.

Required Qualifications:

- Strong organizational and multitasking skills.
- High degree of attention to detail and accuracy when processing documentation and updating resident files.
- Highly effective listening skills to ascertain customer’s needs, and determine appropriate action required forsolution.
- Excellent written and verbal communication skills to explain complex issues to customers and colleagues
- Excellent time management skills

Education: High school diploma; Enrollment in post secondary education

Work Experience: Customer service and data entry experience would be considered an asset, and set you up for sucess in the role

Other Qualifications:
Language Skills: Bilingualism in English and French considered an asset.

**We are an Equal Opportunity Employer.**

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential — a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

CBM1

**Job Segment**:Data Entry, Equity, Quality Assurance, Administrative, Technology, Finance

  • Eligibility Analyst

    2 weeks ago

    Dartmouth, Canada Medavie Blue Cross Full time

    Starting In June 2024For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative...

  • Part Time Eligibility Analyst

    3 weeks ago

    Dartmouth, Canada Medavie Blue Cross Full time

    **Position starting in June - Part Time 6 Month Term** For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of...

  • Advertising Analyst

    3 months ago

    Dartmouth, Canada FIX.com Full time

    **Advertising Analyst - SEM, PPC, **Marketing** **Dartmouth, Nova Scotia** **Full-Time Permanent** **Remote and/or In-Office** - Residency in the Halifax Regional Municipality is an asset, but not a requirement. **About Us** We are a growing, dynamic company with a dedicated team of eCommerce professionals, and we have a great opportunity for an...

  • Application Support Analyst

    4 days ago

    Dartmouth, Canada JDI IT Full time

    **Application Support Analyst** Location: Dartmouth, NS **We have an opportunity for you!** **A day in the life**: Starting your day with your collaborative team in a daily huddle to gain alignment on shared and individual priorities, share wins, and get support with any issues. You’ll then dive into the day's work! Whether you're working to add value...

  • Application Support Analyst

    1 month ago

    Dartmouth, Canada J.D. Irving, Limited Full time

    Application Support Analyst Location: Dartmouth, NS We have an opportunity for you! Reporting to the Applications Team Lead located in our Dartmouth office, the Application Support Analyst will support and maintain a variety of applications and platforms. The Application Support Analyst is the main point of contact for technical expertise and...

  • Security Analyst, New Graduates

    3 weeks ago

    Dartmouth, Canada JDI IT Full time

    **SECURITY ANALYST - NEW GRADUATES** Location: Halifax, NS **The Opportunity**: The Security Analyst is a collaborative member of the IT Security Team reporting to the Senior Director of Risk & Security. This dynamic role is critical to ensuring the confidentiality, availability and integrity of J.D. Irving, Limited’s IT environment. This work is focused...

  • Application Support Analyst

    2 weeks ago

    Dartmouth, Canada JDI IT Full time

    Location: Dartmouth, NS **We have an opportunity for you!** **A day in the life**: Starting your day with your collaborative team in a daily huddle to gain alignment on shared and individual priorities, share wins, and get support with any issues. You’ll then dive into the day's work! Whether you're working to add value to business processes through...

  • Public Policy Analyst- Public Health

    5 days ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    About the Opportunity The Public Policy Analyst, Healthy Communities, Science and System Performance (SSP) supports the development of healthy communities through in-depth policy analysis, understanding of the context and factors influencing policy decisions, and developing policy tools including discussion papers, reviews, and briefing notes. The...

  • Systems Analyst

    2 months ago

    Dartmouth, Canada Cooke Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, and South America. Our company’s success is driven by our dynamic, highly skilled and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.We are in search of an experienced...

  • Systems Analyst

    4 weeks ago

    Dartmouth, Canada Cooke Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, and South America. Our company’s success is driven by our dynamic, highly skilled and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.We are in search of an experienced...

  • Security Analyst, New Graduates

    4 weeks ago

    Dartmouth, Canada JDI IT Full time

    **SECURITY ANALYST - NEW GRADUATES** Location: Halifax, NS **The Opportunity**: The Security Analyst is a collaborative member of the IT Security Team reporting to the Senior Director of Risk & Security. This dynamic role is critical to ensuring the confidentiality, availability and integrity of J.D. Irving, Limited’s IT environment. This work is focused...

  • Alternate Funding Program, Claims Analyst

    2 days ago

    Dartmouth, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Alternate Funding Program, Claims Analyst

    5 days ago

    Dartmouth, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Application Support Analyst

    2 weeks ago

    Dartmouth, Canada JDI IT Full time

    Location: Dartmouth, NSWe have an opportunity for youA day in the life:Starting your day with your collaborative team in a daily huddle to gain alignment on shared and individual priorities, share wins, and get support with any issues.You'll then dive into the day's work Whether you're working to add value to business processes through implementation and...

  • Financial Strategy Analyst

    2 months ago

    Dartmouth, Canada General Dynamics Missions Systems-Canada Full time

    Project/Program Overview: Embark on a career that goes beyond the balance sheet! As a Strategic Offsets Officer, you're not just crunching numbers; you're crafting a narrative that propels Canadian program success. In this role you would be the architect behind uncovering financial strategies that align with our goals and open doors for further growth and...

  • Senior Analyst

    2 weeks ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    Senior Analyst - Mental Health And AddictionsSenior Analyst - Mental Health and Addictions Location:Dartmouth (B2Y 3S3) - Nova Scotia , Canada Salary:Competitive Type:Permanent Main Industry: Search Health, Nursing & Social Services Jobs Other Industries & Skills: Education & Training Information Technology Advertiser: Nova Scotia Health Authority Job ID:...

  • Alternate Funding Program, Claims Analyst

    23 hours ago

    Dartmouth, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100...

  • Alternate Funding Program, Claims Analyst

    24 hours ago

    Dartmouth, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100...

  • IT Business Analyst Specialist, Financial Control

    3 weeks ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Senior Analyst

    4 weeks ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    Req ID: 177273 Company: Nova Scotia Health Location: Provincial Zone, Nova Scotia Hospital Department: MHA NS Policy & Planning - CNS Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s) Status: Management/Non Union Position Posting Closing Date: 27-May-24 Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...