Special Investigator

4 weeks ago

Winnipeg, Canada Manitoba Public Insurance Full time

Overview:
As the Special Investigator - Physical Damage you are responsible and accountable for the investigation, evaluation, monitoring and management of assigned investigations to protect Manitoba Public Insurance (MPI) from financial risk, and enable court preparation and testimony. You will work in the best interest of the claimant while at the same time protecting MPI’s interest to investigate and report on fraud trends, proactively identifying concerns and opportunities for fraud.

**Responsibilities**:

- Investigate claims which may place Manitoba Public Insurance at financial risk. This includes:

- Using superior case management, and organizational skills to collect information from numerous sources to form an investigative plan
- Interviewing witnesses, claimants and other sources in the community. Obtaining comprehensive statements
- Review adjuster and estimator notes and all related documentation
- Review estimator and claim photos/videos if available
- Review statutory declarations and / or statements related to the claim
- Request and review police reports as applicable
- When required, taking statements under charge & caution which eventually could be used in a court process.
- Work independently in planning and organizing investigations in order to bring to a successful conclusion.
- Ensures the investigation meets the standards for civil or criminal prosecution.
- Exercise an extremely high degree of accountability in handling of confidential information obtained during the course of the investigation.
- Conducts internal and other sensitive investigations as required
- Meet with and / or contact insured, last known drivers, witness and any other person / information source relevant to the claim and obtain audio recorded statements

Qualifications:

- Diploma in Business Administration or related field, plus 6 course credits towards the Insurance Institute designation (CIP)
- Additional training/coursework in fraud/complex investigations is an asset.
- Six years of progressive investigative experience, with experience in adjusting, estimating, and/or investigating fraudulent or risky claims

OR
- Graduate of a recognized Canadian law enforcement program
- Five years of progressive investigative experience
- Fraud investigative experience in criminal or financial/commercial crime

Employee Benefits:
**Health benefits**

We offer a comprehensive health benefits program that includes:

- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

**Financial security**

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability

**Wellness**

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account

**Diversity and inclusion**

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

**Employee recognition**

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

**Professional development**

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.

**Safety and health**

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

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