Specialist, Technical
7 days ago
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.- Career development opportunities- A collaborative values-based team culture- Wellness programs- A hybrid working model- Participation in- Communities of InclusionWant to make a difference in your career? Consider this opportunity.
The Specialist, IT Operations Technical will aid in the continued evolution of the infrastructure hardware and software ensuring supportability, scalability, robustness, and performance within Ontario Health’s state of the art infrastructure. The incumbent will act as a member of the team across varied technologies providing software and hardware life cycle management. This role is responsible for providing 7 x 24 operational support in a highly available, critical, and secure environment. This position interacts with stakeholders and technical teams to maintain a mission critical infrastructure.
Here is what you will be doing:
- Works with peers to ensure delivery of project and service level objectives.- Provides alternative solutions to solve technical and some business problems.- Responsible for service quality for their contributions for assigned work.- Works with internal stakeholders to understand business needs across OH and their impact to specific products/portfolios.- Provide feedback to peers and leaders on any process improvement opportunities.- Participates with the team in any change activities.- Works with a medium level of autonomy based on direction from a lead and/or management. Follows set objectives and supports scenarios and proactively actioning and resolving issues with mínimal supervision.- Makes decisions that have limited/moderate impact where errors could impact patient care.
Here is what you will need to be successful:
Education and Experience- College diploma program or recognized equivalent.- 3 - 5 years of experience in product/service/technology/health care domain(s). Previous Tier 1 (or higher) experience is required.- Knowledge of service management, control, and architecture frameworks such as ITIL.- Knowledge of administration tools such as O365 suite.- Strong knowledge of workflow tools such as BMC Remedy or other case management and ticketing systems. Experience with server administration.- Knowledge of scheduled maintenance and deployment/release/patching activities. ITIL certification V3 / V4 Foundation preferred.- Good understanding of tools and techniques for managing changes, incidents, and problems (BMC Remedy or another similar tool).- Knowledge and understanding of service Roadmaps.- General knowledge of any or all of the disciplines such as: (1) Data Centre technologies, including co-location, facilities and green operations; (2) Hosting, including monitoring solutions, compute, storage and backup, network, resiliency/recoverability, information assurance (e.g. archiving), security, common services (e.g. DNS), enterprise management, virtualization, cloud; and, (3) Corporate technologies, including Active Directory, desktop/virtual desktop, mobile, social, enterprise mail, information assurance (e.g. archiving), enterprise architecture principles and management.- Strong knowledge of system administration, user provisioning and access management required.- Knowledge of Ontario Health IT systems to ensure product dependencies are identified and managed.- Knowledge of disciplines such as Business practices, Applications, Information, Infrastructure, Privacy and/or Security.- Strong knowledge of organizational processes and business models.
Knowledge and Skills-
- Communications skills, both orally and in writing, to liaise with end users in a professional, customer service-centric manner; communicate with internal business stakeholders and technical staff alike to resolve technical issues.-
- Ability to conduct technical troubleshooting/triage using a variety of tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, network and operational) problems.- Ability to monitor system indicators to ensure they don't reach a critical level resulting in outages to determine proper operations thresholds and appropriate level of escalat
-
Bpv Junior Technical Specialist
3 weeks ago
Toronto, Canada Technical Standards & Safety Authority Full time**About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we...
-
Technical Specialist
1 week ago
Toronto, Canada Vector Institute Full timeTechnical Specialist We are seeking a Technical Specialist to join our growing Business Computing team in Toronto. The organization is growing and has recently moved into a newly built office at the Schwartz Reisman Innovation Campus in downtown Toronto. This position will play a key role in supporting our user community, maintaining our business computing...
-
Technical Specialist
7 days ago
Toronto, Canada Vector Institute Full time**JOB DESCRIPTION** **Technical Specialist** *** *** We are seeking a **Technical Specialist** to join our growing Business Computing team in Toronto. The organization is growing and has recently moved into a newly built office at the Schwartz Reisman Innovation Campus in downtown Toronto. This position will play a key role in supporting our user...
-
Technical Specialist
1 week ago
Toronto, Ontario, Canada Thales e-Security, Inc. Full timeTechnical Specialist - Safety Assurance page is loaded Technical Specialist - Safety Assurance Apply locations Toronto time type Full time posted on Posted 2 Days Ago job requisition id R Location: Toronto, CanadaThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling...
-
Technical Specialist
4 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | Contract The Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope cov
-
Technical Specialist
7 days ago
Toronto, Ontario, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | Contract The Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope cov
-
Technical Specialist
2 months ago
Toronto, Canada Lightspeed Full timeHi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Technical Specialist to join our Hospitality Support division. As a part of the team, your contribution will have a direct impact on our customers’ drive to modernize the tech stacks...
-
Technical Specialist
2 months ago
Toronto, Canada Lightspeed Commerce Full time**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a **Technical Specialist** to join our Hospitality Support division. As a part of the team, your contribution will have a direct impact on our customers' drive to modernize the tech...
-
Technical Specialist
4 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
4 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
4 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | Contract The Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and...
-
Technical Specialist
3 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
3 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
3 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
3 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | Contract The Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and...
-
Technical Specialist
4 weeks ago
Toronto, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
1 week ago
Toronto, Ontario, Canada Lightspeed Full timeHi there Thanks for stopping byAre you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right placeWe're looking for a Technical Specialist to join our Hospitality Support division. As a part of the team, your contribution will have a direct impact on our customers' drive to modernize the tech stacks in their...
-
Technical Specialist
4 weeks ago
Toronto, ON, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
4 weeks ago
Toronto, ON, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
-
Technical Specialist
3 weeks ago
Toronto, ON, Canada The Select Group Full timeTechnical Specialist – Procurement | Toronto, ON (Hybrid) | ContractThe Select Group is seeking a Technical Support to join of our top banking clients in the Toronto area. This group supports and manages all technical products used within the Procurement Center of Excellence (COE). Their scope covers the enhancements, management, integrations and deploying...
