Retail Operations District Manager

3 weeks ago

Hamilton, Canada Hauser's Pharmacy Full time

See the difference you can make at Hauser’s Pharmacy

Are you looking for:
A place to grow, do meaningful work?

A place were your work is valued and contributes to the betterment of others?

To use your exceptional leadership and customer service principals to build an environment that contributes to the health of your customers?

Are you looking for a leadership role?

Hauser’s is seeking an innovative and disciplined **Retail Operations District Manager in a full time position**. This role would be responsible for engaging, managing and motivating store employees, along with planning and implementing weekly sales/training meetings with your team. Along with overseeing the daily retail store operation which includes day-to-day operations, the Retail Operations District Manager would also train and develop processes around merchandising activities, recruitment and training of new employees, scheduling and inventory management.

Hauser’s is a great organization known for compassionate and comprehensive healthcare. We are a healthcare company that works tirelessly to make sure we are there for our patients when they need us. With a history of innovation and community participation we’ve been recognized for providing outstanding care in all the communities we serve.

**Responsibilities**
- Organizing and maintaining high level of store operations effectively to ensure customer satisfaction
- Working closely with the Front Shop Managers (FSM) to set and achieve goals and sales targets
- Review store front employee performance and assisting with further training as required
- Develop consolidated purchasing strategies and process.
- Inspire, lead and motivate store teams to excel in their positions.
- Analyze key financial metrics and observable behaviors to identify and maximize sales driving opportunities.
- Maintaining retail locations appearance, creating ideas for new displays, ensuring product is properly presented
- Coordinating with purchasers to ensure proper levels of inventory as well as correct product selection
- Assists with completing performance reviews of staff in conjunction with the FSM
- Maximize district sales performance by providing sales and customer focused leadership to store management teams.
- Recruit, develop and inspire top performing store managers and teams.
- Provide hands-on support to store teams in the understanding and realization of store goals, objectives and budgets.
- Ensure loss prevention policies and procedures are followed to achieve company standards.
- Partner with management team to achieve budgeted sales and payroll.
- Recognize successes, opportunities and challenges and look for ways to improve performance.
- Role model a customer-first mindset. Use daily insight and feedback to improve performance and deliver a best in class customer experience.

**What do you need to succeed?**
- Proven track record in retail management.
- University degree or equivalent work experience
- 3-5 years District Manager experience or senior Store Manager experience.
- Experience in Store Openings, Recruitment and Team Development.
- Ability to work independently.
- Strong leadership, management and interpersonal skills.
- Excellent communication skills
- Strong problem solving and decision-making skills.
- Proven customer service skills.
- Must be available for travel.
- Flexible availability required (day, evening, weekend);
- Ability to efficiently organize time and manage priorities; and
- Ability to work in a dynamic, fast paced and high-volume environment.

If you are excited by the opportunity to work for a growing company and to join a dynamic team, We look forward to hearing from you

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail management: 3 years (preferred)

Work Location: One location

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