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Patient, Family and Care Partner Co-design Lead

1 month ago

Sarnia, Canada Bluewater Health Full time

Bargaining Unit:
- Non Union- Competition #:
- NU24-011- Job Type:
- Contract Part Time- Department:
- Sarnia Lambton Ontario Health Team- Hours of Work:
- Variable - 1 day/week- Date Posted:
- May 23, 2024- Job Number:
- J0524-0317- Number of Positions:
- 1- Length of Position:
- Contract- Closing Date:
- May 30, 2024The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.

Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.

**Qualifications**:
Lived experience as a patient, family, or care partner

**Skill, Ability and Experience**:

- Relentlessly focused on ensuring patient/client, family and care partners have a vital role in design, planning and decision-making
- Be comfortable sharing experiences and perspectives (positive or negative) from patients/clients, family, and care partners within the healthcare system
- Understanding of engagement best practices, and patient and care partner rights
- Willingness to learn about rural and vulnerable populations in Sarnia-Lambton and across the healthcare and social service continuum (Francophone, Indigenous, Homeless or precariously housed)

**Principal Duties**:

- Community Engagement- Assist S-L OHT to identify gaps and opportunities for improvement in areas where the patients' and caregivers’ perspectives should be incorporated
- Work collaboratively with the S-L OHT Engagement and Partnerships Lead to provide advice and assist in engaging and communicating with diverse community groups
- Help with the recruitment of new patient, client, care partners and building the network of community feedback

Operational Responsibilities- Regularly attend various meetings as needed; participate, inquire, and share relevant insight while representing the interests, and needs of S-L OHT patient, family, and care partners
- Maintain confidentiality, as appropriate, by not discussing meeting information outside of the meetings
- Provide input to creating meeting agendas and prepare for meetings by reviewing supporting documentation
- Work collaboratively with the other Co-Chairs, Leadership Team members, and the Engagement and Partnerships Lead, providing updates, ideas, and information
- Contribute to developing applicable S-L OHT policies and priorities, and participate in planning and designing the activities of S-L OHT - Assist in the development and execution of the PFCPAC (Patient, Family Care Partner Advisory Council) Work Plan- Assist with interviews and PFCP orientation and onboarding
- Participate in completing applicable reports to Ministry of Health and Ontario Health as they relate to Patient, Family and Care Partner Engagement

Communication Responsibilities- Serve as a S-L OHT resource for community members and staff, and serve as an informal community ambassador
- Promote the S-L OHT PFCP advisory council work to various internal and external audiences as needed, to increase visibility of the PFCP Advisory Council as a community engagement resource

We thank you in advance for your interest in Bluewater Health, however, only those applicants selected for an interview will be contacted. In accordance with Bluewater Health policy, offers of employment to prospective employees are conditional upon the successful completion and disclosure of a Police Records/Vulnerable Sector Check.

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