Customer Service Representative

5 months ago

Victoria, Canada Proline Management Full time

**Customer Service Representative**
We are looking for a motivated individual who has a passion for helping people live and grow together to join our closely-knit team.

**A little about us**:

- We are friendly, hardworking, and a little weird.
- Our purpose is to help people live and grow together in every way possible.
- The paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism.

If you have experience in the hospitality or retail industry, a passion for working with people, and want to join an amazing team, this could be the position for you. You’ll bring a desire to learn, grow, and to help others and we’ll train you on the world of property management. Whether you’re looking to make a change from working as a server, running a store, or wanting to explore a new career, we want to hear from you

**This is YOU to a ‘T’**:

- You are confident, kind, patient, and a great listener.
- You defuse situations and handle conflict and negative emotions effectively.
- You enthusiastically support positive changes and see opportunities rather than challenges.
- You have a sense of humor and have fun.
- You bring JOY to every interaction.
- You love fixing problems for people and helping your whole team succeed.
- You thrive in a fast-paced environment.
- You are constantly striving to improve, learn and grow both personally and professionally.

**The role day-to-day**:

- Provide primary coverage for the front desk alongside your teammates.
- Maintaining great customer relationships by handling questions, concerns and emergencies with speed and professionalism.
- Assist the property managers, working towards the common goal of providing the best possible care for our clients.
- Manage checklists, processes, databases, spreadsheets, and websites.
- This position requires travel between two offices (Uptown area and Westshore)
- For those interested, this position offers the opportunity to train for and grow into our Property Manager Trainee position.

**Experience & Qualifications**:

- Experience in the customer service field including call centers, collections, hospitality, restaurant and retail industries is considered an asset.
- Ability to handle multiple things going on at once including multitasking, meeting deadlines, and maintaining clear communication with the team and clients.
- Experience in an administration or service-based role is considered an asset.
- Clean criminal record check.

**Position Details**:

- Full-time position.
- $40,000-$45,000 annually to start and two weeks paid vacation.
- Office hours are Monday through Friday, 8:30 am - 5 pm, with a 1-hour lunch break.

***

**Other Details**:

- Paid days off on your birthday and job anniversary.
- Paid volunteer days off.
- RRSP contributions.
- Health Benefits Trust and Life Insurance.
- Seasonal staff parties.
- Wellness and Social Committees.
- Employee referral program.
- Education reimbursement program.
- Opportunities for growth.

**About Proline Management**:
With 55+ employees, 4 offices, and over 37 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.

  • Customer Service and Parts Representative

    6 months ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

    Hot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!Hot job opening, fresh out of the Oven!The Customer Service Representative's role is crucial within the Domino's...

  • Customer Service Representative

    1 month ago

    Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Victoria is looking for a Customer Service Representative to provide exceptional customer service and ensure a positive shopping experience.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions.Provide friendly and efficient service to all customers.Maintain a clean and organized checkout...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Pacificanna - Jubilee Full time

    **Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...

  • Customer Service Representative

    1 month ago

    Victoria, Canada Pacificanna - James Bay Full time

    **Overview** **Available Roles (James Bay)** - Part-time Customer Service Representative, 15-25 hrs/week (availability through upcoming Christmas holidays). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Rentokil Initial Full time

    Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...

  • Customer Service Representative

    3 months ago

    Victoria, Canada GFL Environmental Full time

    GFL Environmental is looking for a **Customer Service Representative** to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Rentokil Initial Full time

    Customer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!Who are we?Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We...

  • Customer Service Representative

    5 months ago

    Victoria, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for a **Customer Service Representative** to join our team in Victoria, British Columbia! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...

  • Customer Service Representative

    6 months ago

    Victoria, Canada Budget Car & Truck Rental Full time

    **Customer Service Representative - Full-time Permanent** **Job Description - Customer Service Representative** **Reports to**: Onsite Management Team **Position Summary** Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing...

  • Customer Service Representative

    2 months ago

    Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Victoria is looking for a highly motivated Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and...

  • Customer Service Representative

    1 month ago

    Victoria, Canada Ralmax Full time

    **_This is a Seasonal Position_** This role is a “first impression” role. The CSR member is often the first contact that a passenger has with Victoria Harbour Ferry. The first impression must always be the “first/best” impression of the company. The position requires a dedicated, loyal and self-motivated individual. **DUTIES AND...

  • Customer Service Representative

    6 months ago

    Victoria, Canada J's SMoke N Snacks Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction, also drives sales through the engagement of...

  • Customer Services Representative

    3 months ago

    Victoria, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Services Representative

    4 months ago

    Victoria, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Service Representative

    2 months ago

    Victoria, British Columbia, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making this happen.Key Responsibilities:Take orders by phone and in-person, ensuring accuracy and efficiencyProvide top-notch customer service, addressing concerns and resolving issues promptlyManage cash...

  • Customer Service Representative

    3 months ago

    Victoria, Canada BMO Financial Group Full time

    1225 Douglas Street Victoria British Columbia,V8W 2E6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Victoria, Canada BMO Financial Group Full time

    735 Goldstream Ave, Unit 101 Victoria British Columbia,V9B 2X4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Lead Representative

    4 weeks ago

    Victoria, British Columbia, Canada Guardteck Security Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Lead Representative to join our team at Guardteck Security in Downtown Victoria.Salary: $20.50 per hour.Job DescriptionThe Customer Service Lead Representative will be responsible for maintaining effective communication with Center's Retailers, acting as a point of contact for...