Front Desk Attendant

6 months ago


Montréal, Canada HOTEL10 Montréal Full time

**Work place**:10 Sherbrooke St W, Montréal, Québec H2X 4C9

**Status**: Part-time

**Salary**: 24.34$ per hour

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

Reporting to the Reception Supervisors, the receptionist takes room reservations, welcomes guests upon their arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and handles customer payments.
- Registering guests' arrival, completing administrative formalities required by the hotel.
- Informing guests about the hotel's services and handing over the keys to their room.
- Providing information, if necessary, about cultural, gastronomic, etc., activities offered by the city or region.
- Preparing invoices and collecting payment from guests upon departure.
- Real-time management of room availability on reservation software.
- Optimizing hotel occupancy rates by establishing statistics on its software.
- Responding efficiently to all external and internal calls from guests and the team and providing accurate responses.
- Providing correct information about services, amenities, and different types of rooms and promoting them to optimize sales.
- Adhering to established standards, norms, and procedures.
- Communicating and interacting effectively in various work situations.
- Selling hotel products and services.

**Skills**:

- Autonomy.
- Interpersonal skills.
- Knowledge of the hotel industry.
- Availability to work variable hours, including evenings and weekends.
- Ability to work in a team.
- Versatility.
- Initiative and professionalism.
- Communication skills, both written and oral.
- Knowledge of tourist attractions and the city in general.
- Ability to identify customer needs.
- Customer service orientation focused on service quality.

**Language**: Bilingualism (French-English) is required for this position as we serve an international clientele.

**_ Who are we:_**
- Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented._

**_ Why join our team:_**
- Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more._
- Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company._
- We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you._


  • Front Desk Manager

    6 months ago


    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24104810 **Job Category** Rooms & Guest Services Operations **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 months ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...


  • Montréal, Canada JOYO BURGER Inc. Full time

    Job Overview: **Responsibilities**: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with administrative tasks such as data entry, filing, and photocopying - Handle inquiries from clients and staff - Maintain a clean and organized reception...

  • Front Desk Manager

    2 months ago


    Montréal, QC, Canada Marriott International, Inc Full time

    **Additional Information** Part-time **Job Number** 24181119 **Job Category** Rooms & Guest Services Operations **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

  • Front Desk Manager

    2 months ago


    Montréal, QC, Canada Marriott International, Inc Full time

    **Additional Information** Night position **Job Number** 24174757 **Job Category** Rooms & Guest Services Operations **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...


  • Montréal, Canada Marriott International, Inc Full time

    **Job Number** 23192472 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...


  • Montréal, Canada Belgard Full time

    Belgard is a small, high-end barber in Montréal, QC. Our work environment includes: - Flexible working hours - On-the-job training Description Looking for a friendly receptionist to operate our front desk on a daily basis. Full Time (40h) Tuesday to Saturday **Responsibilities**: Be the first point of contact for our Salon & Spa for men. Ensure the...


  • Montréal, Canada Hotel Montreal Metropolitan Full time

    Join our vibrant team at Hotel Montreal Metropolitan, BW Signature collection as we seek a **Night Audit**to be the welcoming face during our overnight hours. As the primary contact point during these quieter hours, you'll blend the roles of a Front Desk Agent with the responsibility of balancing accounts from the day's shifts and attending to guest...

  • Front Desk Manager

    2 months ago


    Montréal, QC H3B 2L7, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24188652 **Job Category**Rooms & Guest Services Operations **Location**Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada, H3B 2L7 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Desk Agent

    1 month ago


    Montréal, QC, Canada Rodeo FX Full time

    **Company Description** Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential. Nominated for 3 Emmy® Awards for its work on the series Stranger Things season 4, The Witcher season 2 and...


  • Montréal, QC, Canada ACQUISITEX IMMOBILIER INC. Full time

    **About Us**: ACQUISITEX IMMOBILIER INC. is a leading real estate agency specializing in residential and commercial property transactions across Canada. We are committed to delivering exceptional service to our clients and fostering a professional and welcoming work environment for our team. Join us and be part of a dynamic and supportive team that values...


  • Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...


  • Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Hotel Front Desk Agent

    6 months ago


    Montréal, Canada APD SMART INC Full time

    **Front Desk Agent (Full time/ part time)** As a Front Desk Agent, you will be the face of our facility to our guests. You will be responsible for the entire experience from beginning to end in our facilities. **What you will do**: - Greet guests and provide interactive service to the guests through phone and in-person interactions - Administrative tasks...


  • Montréal, QC, Canada CARDIOGENIX MEDICAL CLINIC INC. Full time

    **Front Desk Receptionist at CARDIOGENIX MEDICAL CLINIC INC.** **CARDIOGENIX MEDICAL CLINIC INC.** is a leading Canadian clinic specializing in cardiological health, dedicated to providing high-quality medical services to our patients. As we expand our team, we are seeking a responsible and friendly **Front Desk Receptionist** to join our reception...


  • Montréal, Canada Mancini Parodontie et Implantologie Full time

    This is an exciting opportunity for an experienced Front Desk Administrator who would like to take on Managerial responsibilities to join our growing team. We offer competitive pay, a supportive work environment, and opportunities for career growth in our specialty periodontal practice. If you have the required experience and skills, we would love to hear...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...