Receptionist/administrator

3 weeks ago


Stratford, Canada Straight Forward Sales Inc. Full time

**Position Summary**
- In this position, the Receptionist/Office Administratior is responsible for taking direction from the VP of Finance. This requires performing a variety of general administrative tasks._

**Duties and Responsibilities**

Under the supervision of the VP of Finance, the duties and responsibilities of the Receptionist/Office Administratior include, but are not limited to, the following:

- Answer phone and greet visitors in a polite manner
- Interface between customers, vendors, carriers and the entire SFS team
- Check mail and assemble deposits
- Various accounting support tasks
- Set up new products in system
- Order supplies as needed
- Support staff and Management daily
- Order processing, including importing, printing, distributing, follow up and invoicing
- Maintain various eCommerce portals, checking data and discrepancies
- Respond to messages for returns, inquiries, cancellations and lost packages
- Submit lost package claims with carriers
- Process reimbursements
- Create online product listings
- Reconcile and process customer defective returns
- Submit proof of delivery for online shipments
- Other duties as assigned

**Minimum Requirements**
- Administration Experience
- Strong Working Knowledge of Computers and Microsoft Office
- Excellent Organizational, Prioritisation and Administrative Skills
- Ability to Handle Confidential Information
- Strong Record Keeping Skills
- Ability to Multitask
- Effective Communication Skills
- Strong Attention to Detail
- Ability to Work Without Supervision

**Key Relationships**

This position interfaces with internal and external contacts:

- Internal:

- Employees
- Owners
- External:

- Vendors
- Customers
- Consultants

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stratford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 3 years (preferred)

Work Location: One location

Expected start date: 2023-02-13



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