Claims Learning

2 weeks ago

Toronto, Canada Zurich Canada Full time

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in claims training and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Claims Learning & Development Manager. Reporting to the Head of Claims, you will be responsible for developing and delivering technical and other training content to members of the Claims team. In addition to these responsibilities, you will provide day to day management of, leadership, professional development, coaching, and technical direction to a team of a team of technical professionals who are part of our Claims Trainee Program.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

What you will do
- Responsible for planning related to training, developing training content/material, and conducting classroom/virtual training courses
- Adapt training materials to learners' needs and styles and adjust programs based on changing needs.
- Provides input or feedback for course improvement
- Answers trainee questions during the training to enhance the learning experience
- Prepares summary assessments for management identifying learning trends
- Convey complex information in a clear and understandable manner
- Troubleshoot claims-related issues and provide effective solutions

Job Qualifications - What you bring to the table

**Required**:

- Bachelors Degree and 8 or more years of experience in the Learning and Development Analysis, Design, Development, Implementation, and Delivery area, specific to insurance

OR
- High School Diploma or Equivalent and 10 or more years of experience in the Learning and Development Analysis, Design, Development, Implementation, and Delivery area

OR
- Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Learning and Development Analysis, Design, Development, Implementation, and Delivery area

AND
- 6 or more years of people management experience
- Experience consulting with business partners or clients
- Experience performance consulting or human performance

**Preferred**:

- Strong project management skills
- Strong analytical thinking and problem solving skills
- Effective communication and influence skills
- Strong technical writing and editing skills
- Strong Microsoft Office Word and Excel skills
- Previous Claims experience required
- Experience in vendor management recommended
- Knowledge of learning management systems

Our Culture
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global o

  • Claims Learning

    2 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in claims training and are looking for a new...

  • Multi-line Claims Adjuster

    7 days ago

    Toronto, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and extend our reach across British Columbia, Alberta, Ontario, and the Northwest Territories. Currently positioned as Canada's fourth-largest firm. Today we are still employee-owned,...

  • Insurance Claims Advisor

    2 weeks ago

    Greater Toronto Area, Canada DSB Claims Solutions Inc. Full time

    Named Best's Recommended Insurance Adjusters 2019 and awarded The Winmar Award for Excellence in Claims Service in 2018 and 2020, DSB Claims Solutions’ ongoing commitment to providing best-in-class service is evidenced by the team’s unrivalled depth of experience and availability 24/7 - 365 days a year. DSB knows that success depends on building a world...

  • Claims Learning

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in claims training and are looking for a new...

  • Claims Learning

    1 month ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in claims training and are looking for a new...

  • Claims Learning

    2 weeks ago

    Toronto, Ontario, Canada Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider...

  • Claims Learning

    2 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in claims training and are looking for a new...

  • Insurance Claims Administrative Assistant

    3 weeks ago

    Greater Toronto Area, Canada DSB Claims Solutions Inc. Full time

    Named Best's Recommended Insurance Adjusters 2019 and awarded The Winmar Award for Excellence in Claims Service in 2018 and 2020, DSB Claims Solutions’ ongoing commitment to providing best-in-class service is evidenced by the team’s unrivalled depth of experience and availability 24/7 - 365 days a year. DSB knows that success depends on building a world...

  • Claims Learning

    2 weeks ago

    Old Toronto, Ontario, Canada Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in...

  • Claims Learning

    3 weeks ago

    Toronto, Canada Zurich Insurance Full time

    The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.If you have experience in claims training and are looking for a new...

  • Claims Learning

    1 month ago

    Toronto, Canada Zurich Insurance Company Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  If you have experience in claims training and are looking for a...

  • Claims Learning

    4 weeks ago

    Toronto, Canada Zurich Insurance Company Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  If you have experience in claims training and are looking for a...

  • Claims Learning

    1 month ago

    Toronto, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity   Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  If you have experience in claims training and are looking for a new...

  • Claims Learning

    4 weeks ago

    Toronto, Canada Zurich Insurance Company Ltd. Full time

    The Opportunity   Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  If you have experience in claims training and are looking for a new...

  • Claims Learning

    4 weeks ago

    Old Toronto, Canada Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: 110991 The OpportunityAre you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look...

  • Claims Learning

    4 weeks ago

    Old Toronto, Canada Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: 110991 The OpportunityAre you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look...

  • Claims Representative Ii, Auto Claims

    3 weeks ago

    Toronto, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Claims Analyst

    4 days ago

    Toronto, Canada LG Electronics Canada Full time

    The Claims Analyst is responsible for - (1) Managing and maintaining a designated set of accounts; (2) Conducting investigation and validation of all chargeback & non-chargeback related claims and (3) Trade Term Payouts. **Location**: North York, ON (On-Site) PRINCIPLE REPONSIBILITIES - Analyze and validate sales promotions claims under the Claim Portal...

  • Claims Examiner

    3 weeks ago

    Toronto, Canada Markel Corporation Full time

    The Claims function is focused on providing excellent customer service to our insureds. Working closely with the Underwriters and TPAs, the Claims team is an integral part of the product and customer experience delivered to our clients. Your role will be to manage claims across various product lines in a manner consistent with the Markel style and...

  • Claims Advocate

    2 weeks ago

    Toronto, Ontario, Canada Westland Insurance Ltd. Full time

    We're searching for a Claims Advocate. Are you searching for new possibilities?Westland Insurance Group Ltd has an exciting opportunity for a Claims Advocate to join our growing Claims Team in Ontario. This is a great opportunity and will be a home-based position.Discover what's possible, with Westland.The Westland story is all about growth, and that means...