Processor, Operations Management

3 weeks ago


Lasalle, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you’ll be doing

As a member of CIBC’s Retail Operations team, you’ll work in a fast-paced back-office operational environment where you’ll make a meaningful difference in our clients’ lives. As a Processor, you’ll be accountable for providing professional and timely support by verifying and processing documentation received from internal stakeholders (e.g. Banking Centres) and ensuring documentation is accurate and complete according to policies and procedures for further processing. You’ll investigate requests to resolve processing errors and/or out of balance conditions through processing adjustments and settling accounts. You’ll make sure client satisfaction and productivity standards are achieved and Service Level Agreements (SLA) are met or exceeded by following well-defined procedures and guidelines and escalating issues as appropriate.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you’ll succeed- Analysis - Conduct investigation and detailed analysis on item errors according to established guidelines to determine the nature of the issue, identifies root cause and resolve the error. Receives, reviews and investigates item errors.- Risk and governance - Adhere to all risk and governance standards by completing all required documentation thoroughly and ensuring that all processes and procedures are followed.- Teamwork - Work closely with your team to deliver a great customer experience. Ensure that your team's collective work meets quality standards, deadlines and service level agreements- Problem solving - Identify and resolve items of discrepancy and follow up on process problems within area of responsibility using independent judgement based on standard work procedures. Act like an owner by taking accountability for issues, and know when to lean on others to build a better solution together.- Organizational skills - Receive, prioritize, sort and evenly distribute work to staff within a production area. Respond to questions and provide guidance. Complete quality checks for work completed to ensure accuracy. Monitor workflow to ensure priority is given to unresolved matters that cause backlog or delays in process flow.

Who you are- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.- You're fluent in French and English to serve our clients in the community

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Lasalle, 8301 rue Elmslie

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Problem Solving, Time Efficiency



  • Lasalle, Canada CCR Solutions, Inc Full time

    CCR Solutions has an excellent opportunity for a **Audio Visual Operations Manager** working out of our Montreal office. Working in hotels, meeting venues and corporate locations all across North America since 1995, CCR Solutions is at the forefront of providing the latest technology for corporate and association presentations including stage lighting &...


  • LaSalle, Quebec, Canada Strathmore Facilities Management Inc Full time

    Grow Together Strath more is Canada's largest national commercial landscaping and snow removal company, setting the Strathmore Standard of Excellence since 1963. We are Canada's fastest-growing national landscaping company. We offer competitive salaries Frequent increases Overtime paid at time and a half rates On-the-job training program Referral...

  • Cmm Operator

    4 weeks ago


    LaSalle, Canada CenterLine (Windsor) Limited Full time

    **What you will do** We have an exciting opportunity to join our Quality Team as we are actively recruiting for a** CMM Operator** responsible for assisting the Manufacturing Department in setting up part fixtures and inspecting finished parts as per customer requirements. This position will report to the **Quality Supervisor**. **Our company** CenterLine...

  • Office Manager

    4 weeks ago


    Lasalle, Canada Réseau Notaires Full time

    **Position Overview**: **Key Responsibilities**: **1. Office Operations Management**: Oversee the daily operations of the office to ensure efficiency and productivity. Manage office resources, including supplies, equipment, and facility maintenance. **2. Administrative Support**: Provide administrative support to the notaries and paralegals and...

  • Project Manager

    7 days ago


    LaSalle, Canada CenterLine (Windsor) Limited Full time

    **What you will do** We have an exciting opportunity to join our Project Management Team as we are actively recruiting for a **Project Manager**. The Project Manager is responsible for the operational objectives of planning, budgeting, overseeing, and documenting all aspects of a project from launch to final customer acceptance. **Our company** CenterLine...


  • Lasalle, Canada LensCrafters Full time

    **Requisition ID**:836765 **Store #**: 000911 LensCrafters **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...


  • Lasalle, Canada LUXOTTICA Full time

    LensCrafters - Assistant Manager **Date**:Apr 18, 2023**Location**:Ville Lasalle, QC, CA, H8N 1X1**Requisition ID**:803986 - **Store #**: 000911 LensCrafters - **Position**:Full-Time - **Total Rewards**: **Benefits/Incentive Information** - At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all...

  • Store Manager

    1 week ago


    Lasalle, Canada GameStop Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Work setting**: - Electronic products store - Toy store - Retail business - Retail/wholesale establishment/distribution centre **Tasks**: - Manage staff and assign duties - Determine merchandise and services to be sold - Determine staffing requirements -...


  • LaSalle, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Services Manager

    7 days ago


    Lasalle, Canada Bureau en Gros Full time

    : 1246106 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...


  • Lasalle, Canada Btrust Supermarket Full time

    Responsibilities: - Develop and implement effective sales strategies to achieve market growth and meet sales targets - Manage and oversee the operations of multiple stores within the market - Recruit, train, and supervise store managers and sales staff - Monitor and analyze market trends, customer preferences, and competitor activities to identify...

  • Accounting Manager

    5 days ago


    Lasalle, Canada Perfect Transport Full time

    Perfect Transport is currently recruiting for Accounts Receivable/Payable clerk to work in the the Transportation industry. This position is responsible for providing financial and administrative assistance in order to ensure effective, efficient and accurate financial and administrative operations. You will perform the day to day processing of freight...


  • Lasalle, Canada Michaels of Canada, ULC. Full time

    Store - MON-LASALLE, QC We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience...


  • Lasalle, Canada Btrust International Trading Inc. Full time

    **Primary responsibilities**: - Provides administrative support to ensure efficient operation of store and office. - Work with other managements to design, implement the best practices in coordinate to business operation. - Supports team by performing tasks related to organization and strong communication. - Perform related tasks as required. **Knowledge,...


  • LaSalle, Canada Papp Plastics & Distributing Ltd Full time

    **Junior Cost Estimator** Papp Plastics is a progressive Tier 1 and Tier 2 automotive plastic injection molding company located in LaSalle. Papp has been in business for 30 years. We are a multi plant operation that runs 3 shifts 5 days a week. **Role Overview**: Entry-level position ideally suited to a recent graduate in Engineering or Business looking to...


  • Lasalle, Canada Boucherie La Preference Lasalle Full time

    Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor. **Duties**: - Perform a variety of general tasks as assigned by supervisor - Assist with maintaining cleanliness and organization of work areas - Follow safety protocols and guidelines to ensure a safe...

  • General Worker

    4 weeks ago


    Lasalle, Canada Boucherie La Preference Lasalle Full time

    Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor. **Duties**: - Perform a variety of general tasks as assigned by supervisor - Assist with maintaining cleanliness and organization of work areas - Follow safety protocols and guidelines to ensure a safe...


  • Lasalle, Canada Groupe Dynamite Inc. Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for a Sales Associate. The Sales Associate reports to the Store Manager and...


  • Lasalle, Canada Btrust International Trading Inc. Full time

    **RESPONSIBILIIES WILL INCLUDE BUT ARE NOT LIMITED TO**: - Responsible for managing department’s inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards. - Ensure all new department employees receive proper training and supervision. - Allocate team members within the department to achieve...


  • Ville Lasalle, Canada FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 5 - 10%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...