Customer Service Assistant

2 weeks ago


London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to the Assistant Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP, and Investment Only. You will work closely with Group Retirement Services Customer Service Specialists to assist them in their day-to-day caseload administration. You must become familiar with the Group Pension Administration System (GPAS) and various GRS processes.

**What you will do**
- Handling member and member plan maintenance on GPAS
- Timely processing and distribution of incoming mail for GRS department
- Mail preparation responsibilities including opening, photocopying, date stamping and scanning paper work for the GRS CSS’s working from home
- Processing and sorting of withdrawal cheques for distribution
- Cheque deposits
- Clerical support for things such as creating member files and ad-hoc filing
- Preparation of material to be mailed out to members and clients
- Processing and distribution of various ad-hoc confirmation statements and letters
- Preparation of forms as requested by members

**What you will bring**
- Has a Customer Service focus with a positive can do attitude
- Requires strong communication skills - both written and verbal
- Is organized and able to work in a dynamic and changing environment
- Is self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented, attention to details
- Instills quality in day-to-day activities/processes
- Requires strong interpersonal skills - team player a must
- Ability to work comfortably with Microsoft products (i.e. Excel, Word)
- Knowledge of investment/retirement arrangements and/or business processes within GRS would be an asset
- Experience with the GPAS and system would be an asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_



  • London, Canada Canada Life Assurance Company Full time

    **Job Description**: Reporting to the Assistant Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP, and Investment Only. You will work closely with Group Retirement Services Customer Service Specialists to assist them in their day-to-day caseload administration. You must become...


  • London, Canada Classic Fire + Life Safety Full time

    **Position Overview** The Customer Service Coordinator responsibilities include taking care of customer account requests as well as developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Customer Service Coordinator also answer client queries and identify new business...


  • London, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a...


  • London, Canada Encore Auctions Inc Full time

    Encore Auctions is hiring Warehouse Worker / Customer Service Associates for its 23 Buchanan Court location. 23 Buchanan Court is located near the intersection Pondmills Rd. and Bradley Ave. We are currently hiring for FULL TIME positions Full time positions will have 5 days between Monday and Saturday. Responsibilities of the job are to help customers...


  • London, Canada Phocus Contact Solution Inc Full time

    _Are you a fluently bilingual Customer Service Manager who wants the opportunity to make a significant contribution and grow your skills while working with a group of talented and driven co-workers? Do you have the rare combination of superb leadership and multi-tasking skills and the ability to motivate your team and make every customer feel like royalty?...


  • London, Canada Vaughan Auto Service Full time

    **What’s In It For You** - Competitive wages plus bonuses - Benefits - Monday-Friday - No Weekends - Boot Allowances - On Going Paid Training - Excellent Work Environment With An Opportunity to Grow **What We Are Looking For** - Team player with a focus on customer service - Capable experience of active listen, accommodating needs and show empathy -...


  • London, Canada Canada Life Assurance Company Full time

    Customer Service Specialist **Description: - Permanent Full Time- Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS...


  • London, Canada Canada Life Assurance Company Full time

    Customer Service Specialist **Description: - Permanent Full Time- Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS...


  • London, Canada Bristol Sinks Full time

    **Bristol Sinks Inc. - Plumbing Wholesale Company** **London, Ontario** Bristol Sinks, a premier plumbing wholesale company located in London Ontario, is on the lookout for a dedicated and detail-oriented to join our expanding team. If you are passionate about delivering exceptional customer service, thrive in a collaborative atmosphere, and embody our...

  • Vehicle Intake

    4 days ago


    London, Canada Woodfield Canada Full time

    **Responsibilities**: - Receive customer vehicles as they are delivered. Responsible for vehicle examination, key control, parking lot safety & organization. - Assist with managing and maintaining production schedule. - Coordinate customer appointments as orders are scheduled. - Arrange vehicle and merchandise pickups. - Confirm and invoice work orders. -...


  • London, Canada Canada Life Assurance Company Full time

    **Job Description**: Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the...


  • London, Canada Canada Life Assurance Company Full time

    **Job Description**: Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the...


  • London, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 04/26/2024 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $89,369 - $120,911 Leadership skills rewarded: Take a lead role in a district’s customer service team, with a focus on the relationship...


  • London, Canada Staples Canada Full time

    : 1262295 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • London, Canada Canada Life Full time

    Job Description Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and reporting for GRS customers. You must become proficient with the...


  • London, Canada Treats Talbot centre Full time

    Education: Secondary (high) school graduation certificateExperience: Will train or equivalent experienceWork settingRestaurantCafeteriaTasksOperate cash registerProcess money, cheques and credit/debit card paymentsReceive payment for goods or servicesSuggestive sellingStock shelves and clean counter areaGreet customersAccept reservations or take-out...


  • London, Canada Treats Talbot centre Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingRestaurantCafeteriaTasksOperate cash registerProcess money, cheques and credit/debit card paymentsReceive payment for goods or servicesSuggestive sellingStock shelves and clean counter areaGreet customersAccept reservations or take-out...


  • London, Canada Grand River Natural Stone Full time

    We are growing! We are a busy landscape supply yard and we're looking for customer service/sales associates to learn the business and grow with our team. Full time positions available. No evening or Sunday work. Must be customer focused, positive attitude, and willing to learn. The role includes answering phones, showing and prompting products to customers...


  • London, Canada NRGwise Consulting Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Business sector - Private sector **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Maintain records and...


  • London, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** The Customer Account Specialist role, in our Collections Department is a fast paced, dynamic environment focused on managing risk and mitigating losses on all credit products while delivering a superior customer experience at every...