Coat Check Attendant

4 weeks ago

Toronto, Canada Park Hyatt Toronto Full time

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose**:_to care for people so they can be their best._**

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

**Why should you work at the Park Hyatt Toronto?**
- Complimentary meal during shift
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Tuition reimbursement program
- **2023 and 2024 Great Place to Work Certified**

About the Role - Coat Check

By nature of the position, the position is the guests’ first impression. They greet guests promptly, courteously, graciously with eye contact and a smile. The Coat Check Attendant must be familiar with the event, guests and have a great sense of organization and urgency. They must be confident in moving at a fast pace and prioritizing guest satisfaction and comfort.
- Promptly greet and communicate with guests on coat check process
- Hang and organize coats within a logical order and system
- Return coats and items using the numerical order system to guests in a friendly and efficient manner
- Maintain and organize coat check area ensuring cleanliness and organization at all times
- Accurately complete paperwork referring to lost or stolen articles and follow up with respective parties if needed
- Build and maintain relationships with management and team members
- Additional duties as assigned or required

**Qualifications**:

- You desire the need to make every guest experience as memorable and special as possible
- Humble, kind-spirited and reliable with a passionate and confident attitude
- You have strong attention to detail and customer service skills
- You have the ability to take direction and work calmly and effectively under pressure
- You possess a strong work ethic with a high sense of responsibility in an ever changing environment
- You have the ability to work independently and within a team to juggle multiple prioritized tasks
- Must be able to work evenings, weekends and holidays as required
- Excellent communication skills

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

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