Valet Attendant

7 months ago

Toronto, Canada Toronto Blue Jays Full time

Are you interested in joining the Toronto Blue Jays Parking Operations Team? This is your chance

The Toronto Blue Jays are looking for a Valet Attendant

**OVERVIEW**

The Valet Attendant will be an integral part of a team that provides valet services to guests of the Marriott City Centre Hotel, located at the Rogers Centre. They will be required to jockey vehicles to and from the Hotel at guest’s request. They will ensure that vehicles are checked and recorded for any damages and then driven safely. Valet Attendants must uphold the values of all Toronto Blue Jays teams and provide an exceptional experience to all guests.

**This role may be for you if**:

- You enjoy motivating, energizing, and inspiring others
- You are excited about a customer focused atmosphere
- You thrive in fast paced high-volume working environments
- You love the Toronto Blue Jays

**RESPONSIBILITIES**
- Work with valet attendants to ensure a smooth and safe valet service is provided to guests of the Marriott City Centre Hotel.
- Greet guests on arrival and request if they require valet services.
- Assist guests with directions to lobby/front desk
- Complete circle check of car and note down any damages. Alert guest if required.
- Safely drive down vehicle to Rogers Centre parking garage, obeying all traffic signs and signals.
- Safely Park vehicle in Hotel Zone of parking.
- Fill in key tag completely to include damages, license plate and location.
- Ensure vehicle is locked.
- Complete inbound documentation in valet office and store keys.
- Answer service phone for vehicles that are requested to be brought up.
- Double check with requester that the right key is requested.
- Fill out outbound documentation and proceed to location it is parked.
- Complete circle check of car and note down any damages. Alert guest if required.
- Drive vehicle up safely and park in hotel parking lobby.
- If guest present, greet them and provide key to them.
- If guest is not present, provide key to doorman.
- Assist guests as needed outside of valet service.
- Maintain communication with Valet Team Lead and Manager, Parking Operations.
- Ensure all fan escalations are dealt with in a prompt and respectful manner - working closely with other game day departments and Hotel to resolve matters as required
- In addition to the Valet duties listed above, Valets will be required to assist in pre and post event parking setup as well as providing backup in various other sections of the parking department as needed

**QUALIFICATIONS**
- Valet Attendants must be available at least 3 weeknights and weekends. Majority of shifts will be within the hours of noon to midnight._
- Valid G license with a clean driving history.
- Prior valet/delivery service an asset.
- A team player who will establish and maintain strong relationships with internal departments and Hotel staff to reach desired result
- Able to drive both standard and automatic vehicles.
- Able to work in all weather elements
- Confident and effective communication skills - interpersonal, written, and verbal
- Excellent organizational and time management skills. Must be able to work in a fast-paced environment.
- Knowledge of the game of baseball and the Toronto Blue Jays is considered an asset

**WHAT WE OFFER TO YOU**
- Commitment to our team - we want you to succeed
- Ongoing, hands-on training to help you develop your skills
- Excellent employee discount to use towards Jays gear
- A unique employment experience working for the only MLB team in Canada

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