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Learning Experience Manager

8 months ago

Abbotsford, Canada HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz

About the Role

Location: Near any site (Mississauga ON, Brampton ON, Abbotsford BC, Edmonton AB, Toronto, ON) on-site 2 to 3 times a week

What you will be doing:

- Develop and coach a team of learning professionals to deliver high impact training to the organization that is created with a foundation of adult learning principles to ensure a positive learning journey for the HelloFresh team
- Define and lead the end to end learning product roadmap and strategy for HelloFresh Canada, with an initial focus supporting manager enablement within Field Operations
- Consult with customers and stakeholders within the business to develop an understanding of learner needs by conducting discovery calls to address learning requests
- Design, develop, and deploy tailored, scalable, and measurable learning solutions using diverse learning delivery mechanisms
- Manage projects of varying complexity with a multitude of audience sizes
- Collaborate with key cross-functional business stakeholders to build impactful, scalable, and integrated Ops and HR success measurements
- Support and champion internal processes standardization and refinement to drive continuous improvement
- Develop and deliver internal communications and train the trainer strategies to support network adoption of learning products
- Leverage project management tools and learning technology to aid in the delivery of learning products
- Report on training impacts through data analytics that provide an accurate picture of the strengths and opportunities for the organization and utilize this data to build the business proposal for the learning strategy
- Other duties as assigned

At a minimum, you have:

- A combination of Education and Experience in, Instructional Design, Education, Human Resources, Marketing, Organizational Development, Psychology, Consulting, Product/Project Management or related field and/or certifications in specific Learning & Development areas
- 5+ years in learning design or learning product/experience management, project management
- Experience leading a Learning and Development team
- Demonstrated portfolio of learning experience designs and learning product solutions with measurable business impact
- Demonstrated ability to communicate, negotiate, consult, and educate key cross-functional stakeholders on learning initiatives within all levels of the organization
- Ability to prioritize personal or team workload due to changing business needs
- Demonstrated knowledge of instructor led and virtual learning tools, as well as learning methodologies
- Ability to think strategically and provide long and short term learning experience/product recommendations and solutions that can flex and scale with rapid growth
- Proven experience in stakeholder communications and in influencing cross-functional leadership at all levels of the organization
- Willingness to travel up to 25% as needed by the business
- Scheduling Flexibility (collaborating with partners across various time zones) due to business need
- Ability to work weekends as required

What you’ll get in return:

- Competitive salary and benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. _If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. _

JD1003
- Abbotsford, BC (Canada) Pay Range
$85,000—$100,000 CAD**About HelloFresh**

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolvin