Nando's Abbotsford Restaurant Manager

2 weeks ago


Abbotsford, Canada Nandos Chicken Abbotsford Full time

**Position Title: Restaurant Manager**
**Reports to**: Area Director
**Location**: Restaurant based

**OBJECTIVE**
As a Restaurant Manager at Nando’s, you are responsible for leading and managing a successful shift. You will supervise the team on shift, ensuring a positive employee (we call them Nandocas) experience, while enabling a perfect Guest experience. You will strive to consistently meet operational standards and enable the team to deliver on Guest expectations during your shift.

**PRINCIPAL RESPONSIBILITIES**
Your main responsibility as a Restaurant Manager is to lead your Nandocas on shift to ensure that your team delivers excellence in Guest experience. This may include supporting Front of House Nandoca and Back of House Nandoca duties, along with executing necessary management Front of House and
Back Office operations, systems and procedures.

**PEOPLE**
- Follow Nando’s procedures as set out in the Nandoca Handbook;
- Get the team ‘ **Fired up’** by effectively communicating daily/weekly sales, product and

Guest experience focuses (as set out by your Management team) by hosting impactful pre-shift Huddle Buzz sessions, aligning and firing up the team
- Demonstrating Nando’s 5 Values as a Supervisor, as well as when working in any hourly

Nandoca role
- Promote teamwork by **Embracing Differences** to enable your team to achieve your Casa’s goals;
- Ensuring Nandocas are Guest-oriented, **Sparking Connections** by being friendly, courteous and responsive to Guest needs;
- Leading by example, showing your team how to provide exceptional Guest service with

**Passion and Pride**; and
- Act as a brand ambassador showcasing **Integrity **for Nando’s (and self) at all times.

**Quality, Service, Cleanliness**
- Follow critical standards for raw and finished product quality, service speed and cleanliness;
- Delivering fast, friendly and accurate service to all Guests;
- Maintain kitchen and restaurant areas to exceptional cleanliness standards; and
- Follow all food safety and hygiene requirements and practices at all times;
- Ensure uniform standards are met;
**Workplace Health + Safety**
Nando’s is committed to ensuring the health and safety of all its Nandocas and Guests. As a Nandoca leading a shift, you have responsibilities. These include:

- Inspire a culture of Health + Safety ensuring a safe work environment for Nandocas and

Guests by ensuring actions do not affect the Health + Safety of you or others - **Family **comes first;
- Actively support your Casa’s Joint Health and Safety Committee (JHSC) as set out by provincial legislation, and the companyConduct or participate in safety audits/walkthroughs and ensure the Casa is free from any hazards or undue risks to health, both to Guests and Nandocas

Daily, complete required Food Safety inspections and check lists (temperature/HACCP)
Ensure all required Personal Protective Equipment (PPE) is used by all Nandocas where prescribed in a role;
Report all work related near misses, injuries and illnesses within 24 hours to your

Patrao/Operations Manager;
**Casa Systems**
- Follow directions for implementation of new products and procedures;
- Perform all assigned tasks and procedures efficiently and in a timely manner;
- Actively support local and national promotions to maximize sales potential;
- Assist in the completion of preparation, ordering, receiving, inventory counts (as required) as defined by your leader;
- Lead a shift with **Integrity **by monitor and confidently coaching Nandocas (your peers) to ensure correct processes and procedures are being followed; and
- Lead and delegate Nandocas to create an organised work flow.

**Shift Supervisor Duties**
- Open and close the Casa as per Nando’s procedures;
- Manage the shift when the Patrao or Assistant Patrao is not on shift;
- Ensuring the team on shift demonstrates the appropriate steps of The Guest Journey in line with Nando’s guidelines, and have the **Courage **to coach when opportunities arise;
- Ensure the completion of preparation, ordering, receiving, nightly inventory counts (as required) as defined by your leader;
- Assisting the Casa team to consistently deliver food of the highest quality to Nando’s standard;
- Showcase **Courage** to handle and resolve Guest complaints, with the aim of achieving

100% Guest satisfaction - every Guest leaves happy;
- Implementing marketing initiatives and promotions in accordance with provided guidelines;
- Taking appropriate steps to avoid running out of products during a shift;
- Ensuring all cash is handled with **Integrity**, in accordance with the Nando’s ‘Handling the

Dinheiro - Cash Handling Policy’ and procedures set out during your training;
- Ensure all Back Office Systems assigned to a shift are completed

**REQUIRED STANDARDS**
- Proven motivation to learn and grow with Nando’s
- Demonstrates Nando’s 5 values at heart
- Confident communicator (feedback + coaching) and showcases desire to lead o



  • Abbotsford, Canada Townhall Abbotsford Full time

    _**We are currently seeking an experienced Restaurant General Manager to lead our team at Townhall Abbotsford!**_ - 2+ years' experience in hospitality management, including overseeing dining operations, building relationships with guests, and creating a positive workplace culture - a valid Serving It Right Certification - Key responsibilities:_ - Providing...

  • Manager, Marketing

    2 weeks ago


    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**:Manager, Marketing **Department**:Marketing **Reports to**: Chief Operating Officer ***: The Manager, Marketing will implement all marketing deliverables of the AHL team, Abbotsford Canucks, and the Abbotsford Centre. They will oversee the Marketing team and execute all campaigns contained within the marketing plan that support the goals and...


  • Abbotsford, Canada Wings Abbotsford Full time

    **What does a successful Assistant General Manager look like?** - Leads by example and works alongside their team members - Achieves goals through strong organizational skills and effective time management - Builds relationships by finding common ground and working cohesively with all team members - Effectively communicates, sharing goals, challenges and is...

  • Manager, Marketing

    2 weeks ago


    Abbotsford, Canada Abbotsford Centre Full time

    **Position**:Manager, Marketing **Department**:Marketing **Reports to**: Chief Operating Officer ***: The Manager, Marketing role will implement the Marketing deliverables of AHL team and Abbotsford Centre and oversee the team and execute all campaigns contained within the marketing plan that support the goals and initiatives of the Abbotsford AHL Team...

  • General Manager

    3 weeks ago


    Abbotsford, Canada S+L Kitchen & Bar, Abbotsford Full time

    **We are currently seeking a General Manager to join our community at S+L Kitchen & Bar in Abbotsford!** **Responsibilities of this role include, but are not limited to**: - Providing leadership and development for the team - Recruiting, onboarding, and training new hires - Maintaining a positive working relationship with all JRG employees - Promoting and...


  • Abbotsford, British Columbia, Canada Townhall Abbotsford Full time

    _We are currently seeking an experienced Restaurant General Manager to lead our team at Townhall Abbotsford_ 2+ years' experience in hospitality management, including overseeing dining operations, building relationships with guests, and creating a positive workplace culture- a valid Serving It Right Certification Key responsibilities:_ Providing leadership...


  • Abbotsford, Canada Abbotsford Centre Full time

    **Position**:Event Manager**: **Department**:Event Services**: **Reports To**:General Manager**: ***: The Event Manager is responsible for all aspects of planning and executing events at Abbotsford Centre. The primary focus will be the execution of the production and operational aspects of arena events including live concerts, sporting events, family events....


  • Abbotsford, Canada Abbotsford Canucks Full time

    Our Top Prospects interns will be assigned to a core department but will also have the opportunity to experience work in other departments. Internships are available in the following departments: **Corporate Partnerships** The Corporate Partnerships (CP) intern will support the Corporate Partnership sales and marketing teams by collecting data, creating...


  • Abbotsford, Canada Abbotsford Canucks Full time

    **Position**:Manager, Premium Service **Department**:Abbotsford Canucks **Reports to**:Director, Food and Beverage **SUMMARY**: **ESSENTIAL DUTIES AND RESPONSIBILITIES**: (other duties may be assigned as required) - Manage and deliver a best-in-class fan experience within all premium level experiences including suites, loge and our lounge. - Develop and...


  • Abbotsford, Canada Abbotsford School District Full time

    Job Location - Abbotsford Virtual School - Summary The District Principal of Abbotsford Virtual School is responsible for the development and implementation of online and blended learning options for the Abbotsford School District and as a regional Distributed Learning School. The position requires oversight and development of strategic initiatives, the...


  • Abbotsford, British Columbia, Canada Abbotsford School District Full time

    Job Location Abbotsford Virtual School SummaryThe District Principal of Abbotsford Virtual School is responsible for the development and implementation of online and blended learning options for the Abbotsford School District and as a regional Distributed Learning School. The position requires oversight and development of strategic initiatives, the digital...

  • Event Coordinator

    2 months ago


    Abbotsford, Canada Abbotsford Chamber of Commerce Full time

    The Abbotsford Chamber of Commerce is currently seeking an Event Coordinator to join our team. The Chamber is a private, non?profit, membership?driven organization comprised of approximately 650 business enterprises, civic organizations, not-for-profits and individuals. The Chamber is a lead champion for businesses in Abbotsford, ensuring that the interests...

  • Evening Line Cook

    3 weeks ago


    Abbotsford, Canada Townhall Abbotsford Full time

    _**We are currently seeking Evening Line Cooks to join our Culinary Team at Townhall Abbotsford!**_ Our Line Cooks are responsible for preparing and cooking menu items in accordance with the organization's specifications. Along with the Head Chef and Sous Chef and culinary team, Line Cooks are responsible for maintaining a high level food quality and...


  • Abbotsford, BC, Canada Running Room Full time

    Running Room Abbotsford, Abbotsford Village Shopping Ctr, Abbotsford, British Columbia, Canada Req #130 Friday, May 17, 2024 Part Time Sales Associate $16.75 per hour Responsibilities: Ensuring high levels of customer satisfaction by being knowledgeable on all products offered Delivering sales, outstanding customer experience, and operational...

  • Restaurant Server

    5 days ago


    Abbotsford, Canada Paliotti's Italian Kitchen and Bar Abbotsford Full time

    Abbotsford LOCATION SERVER position. Duties include but not limited to; Seating customers, taking orders, serving and meeting customer requests in a friendly and timely manor. Providing a great hospitality experience. Working as a team member. Keeping the restaurant clean and organized.

  • Restaurant Server

    5 days ago


    Abbotsford, British Columbia, Canada Paliotti's Italian Kitchen and Bar Abbotsford Full time

    Abbotsford LOCATIONSERVER position.Duties include but not limited to;Seating customers, taking orders, serving and meeting customer requests in a friendly and timely manor. Providing a great hospitality experience. Working as a team member. Keeping the restaurant clean and organized.


  • Abbotsford, Canada Abbotsford Canucks Full time

    **Position**: Manager, Ticket Operations **Department**: Venue Operations **Reports to**: General Manager ***: The Manager, Ticket Operations works closely with the General Manager on the development and implementation of departmental strategic plans and supports the tactical and operational plans for the organization. This role will also implement and...


  • Abbotsford, Canada Abbotsford Canucks Full time

    **Position**:Account Executive, Membership Services **Department**:Membership Services **Reports to**: Manager, Membership Services ***: The Account Executive, Membership Services supports the mandate and goals of the Membership team by providing superior customer service while promotion, renewing, and up selling our ticket products to existing and...


  • Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category : Sales & Marketing Requisition Number : DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford...


  • Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    Director, Ticket Sales & Service - Abbotsford Canucks Job Category: Sales & Marketing Requisition Number: DIRTI004015 Apply now Posted : April 17, 2024 Full-Time Locations Showing 1 location Abbotsford, BC V2S8H8, CAN Description Position: Director, Ticket Sales & Service Department: Abbotsford Canucks & Abbotsford Centre Reports...