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Order Management Specialist

1 month ago

Montréal, Canada Polestar Full time

At Polestar we don't just drive innovation in our cars - Our entire business model is different from our competitors. We’re looking for a detailed, innovative and hands-on professional to embrace the management of our order to delivery backbone and drive the collective business within Canada.

**Let us describe the challenge we offer**

The Order Management Specialist will play an important role in supporting order management processes in the Canadian market. You will be responsible for delivering customer orders efficiently to support our business model. You will support our demand forecasting initiatives, order creation and supply chain coordination from factory to final delivery point. The Order Management Specialist will the liaison between internal and external stakeholders in the Canadian market.

This position is a 6-month contract with potential for extension and will be based in our Laval, Quebec office.

**What you’ll do**
- You will be responsible for managing the order to delivery activities for Polestar Canada
- Lead demand forecasting, order creation and management, supply chain coordination from factory to final delivery point
- Keep internal and external business stakeholders appraised on relevant KPI’s
- Utilize our internal systems to efficiently and effectively process a high volume of orders with a high attention to detail
- Support our retail partners in delivering a seamless, white glove purchasing experience for our customers

**Who you are**
- 3+ years of experience in sales forecasting, order management, automotive or related supply chain.
- Understanding of the automotive eco-system highly desirable
- Continuous improvement mentality oriented towards maximizing customer satisfaction while reducing cost
- Strong verbal and written communication skills
- Expertise in creation of reporting tools to report on KPIs
- Experienced in sales and order management (SAP based) enterprise software
- You thrive in a fast pace, ever evolving environment

**People at Polestar**

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Are you ready for the journey? Which is electric by the way...

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