Order & Billing Specialist

1 week ago


Montréal QC, Canada The People Co. Full time

Our client, a manufacturing company located near Montreal, QC is looking for an Order & Billing Specialist to join their team. What you will do in this role: Provide customer service and inside sales support through phone, fax, email, and in-person interactions.Process customer orders by verifying product and material availability and maintaining accurate records for costing and inventory control.Coordinate order fulfillment with the warehouse, ensuring the timely dispatch of picking slips.Schedule deliveries and monitor their progress, providing timely follow-up.Handle invoicing for orders with precision and accuracy.Process credit card payments and manage debiting procedures.Communicate with customers to provide updates on order statuses and backorders as necessary.Maintain precise inventory accounting records.Ensure daily accuracy in invoicing and costing for all product-related documents.Enter data from work orders into Sage X3 efficiently and accurately.Offer product consultations to customers and professionally resolve any issues related to orders.Perform additional duties as assigned, contributing to team efficiency and customer satisfaction. What you will bring to the role: 2 to 4 years of experience in Customer Service, Order Desk, Administration or in any relation fieldExcellent customer service skills.Proven ability to work well in a fast-paced environment.Strong organizational and problem-solving skills with good attention to detail.Excellent communication and interpersonal skills.Strong computer proficiency, including MS Office.Experience working with Sage X3Understanding of warehouse/inventory protocol What our client is offering: A competitive salary and full medical/health benefits for the employee and their family.The chance to join a growing company with a great work environment. If you feel that this role would be a good fit for you, please submit your resume today in MS Word format – Don’t forget to include your accomplishments and achievements.



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