Audio Visual Event Technician

7 months ago


Niagara Falls, Canada Encore Global Full time

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

**Key Job Responsibilities**

**Equipment Operation**
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

**Customer Service**
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.

**Technical Ability**
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.

**Systems Knowledge**
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.

**Job Qualifications**
- High School Diploma required. Associate’s degree is preferred.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.

**Competencies**
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Action Oriented
- Tech Savvy
- Ensures Accountability



  • Niagara Falls, Canada PSI Full time

    We are seeking to add to our team of technicians to support live events in the Niagara Region. As the region grows, the demand for live entertainment has never been higher. This is a good opportunity for someone with an interest in live event production and a strong work ethic to enter the industry, or to work closer to home without a long...


  • Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....


  • Niagara, Canada Niagara College Canada Full time

    Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...

  • Av Systems Integrator

    7 months ago


    Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....


  • Niagara Falls, Canada Americana Conference Resort and Spa Full time

    **Position Summary**: To provide an excellent and consistent level of service to clients while organizing and detailing events. **Primary Responsibilities**: - Work closely with the Sales Managers in contract negotiations and servicing accounts. - Thoroughly review event contracts in order to prepare and detail all Banquet Event Orders (BEO’s). - Contact...


  • Niagara Falls, Canada Bouygues Energies and Services Canada Limited Full time

    Bouygues Energies & Services is seeking a part-time/on-call Audio Visual AV) Assistant Manager to join our team at the brand new Niagara Falls Entertainment Centre (NFEC). Reporting to the AV Manager, this person will be responsible for installation, operation and maintenance of audio, video, lighting and network systems of all sizes, in various...

  • Hotel IT Technician

    6 months ago


    Niagara Falls, Canada Americana Resort Inc. Full time

    **Position Summary**: **Primary Responsibilities**: - Provide hands on support for Team Members experiencing desktop hardware, software, mobile, audio/visual, and networking issues and provide a complete follow through to successful resolution. - Assist in the onboarding, role changes and offboarding events of Team Members as it relates to their technology...


  • Niagara Falls, Canada Maple AV Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 32.5 hours per week - Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work site environment**: - Outdoors - At heights - Confined spaces - Underground **Work setting**: - Installation - Maintenance - Cable television...


  • Niagara Falls, Canada Maple AV Inc Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 32.5 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work site environment**: - Outdoors - At heights - Confined spaces - Underground **Work setting**: - Installation - Maintenance - Cable...

  • Banquet Captain

    1 week ago


    Niagara Falls, Canada Marriott Fallsview Hotel & Spa Full time

    The Marriott Fallsview Niagara Falls Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls. As the area’s premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and...


  • Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....


  • Niagara Falls, Canada Design Electronics Full time

    Design Electronics “DE” is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries. We pride ourselves on our commitment to excellence, cutting-edge technology, and superior customer service. - **About the Role**_ Reporting to the Chief Technical Officer, the **Technology...


  • Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....

  • Service Manager

    4 days ago


    Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....

  • Event Staff

    6 days ago


    Niagara-on-the-Lake, Canada Vintage Hotels Full time

    The Pillar and Post is actively seeking new full time team members to help us with our event set up! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. **The position at a glance**:Ensures that all food and beverage related facilities are set up, dissembled and/or...

  • Av Sales Consultant

    9 hours ago


    Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....


  • Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full time

    Prince of Wales Hotel is currently seeking part time team members to assist us with our event set up! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. **What you'll be doing**: - Responsible for setting up tables, chairs, linens and tableware in appropriate fashion for banquets,...

  • Marketing Manager

    7 months ago


    Niagara Falls, Canada GoldenGate Barristers and Solicitors Professional Corporation Full time

    Work Term: Permanent - Work Language: English - Hours: 32 hours per week - Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Work setting**: - Professional association or organization - Advertising, marketing and public relations agency **Tasks**: - Develop promotional materials - Hire, train, direct and motivate...


  • Niagara Falls, Canada Design Electronics Full time

    Design Electronics is widely known for providing the best in cutting-edge custom installations and employing the latest technologies from notable brands who offer audiovisual, lighting, control, and security system products. Our projects are delivered on time, on budget, with unmatched service. We are headquartered in Niagara Falls, Ontario. Our 30,000 sq....

  • Licenced Technician

    7 months ago


    Niagara Falls, Canada Hamburg Honda Full time

    _**Hamburg Honda located in Niagara Falls is looking for an all star Licensed Technician to join our TEAM!**_ **WE HAVE NO SHORTAGE OF HOURS!!!!** Hamburg Honda is looking to fill the position of a Licensed Automotive Technician! Due to our ever increasing volume, we need you! Best of all...your commute if you are from...