Systems Technician, Information Technology, 2+

3 months ago

London, Canada Embers Realty Limited Full time

With offices in London, Toronto, Strathroy and Kitchener, Lerners LLP provides a full range of legal services throughout Ontario. Lerners maintains an attractive work environment with excellent support services and state-of-the-art technology. Lerners’ employees enjoy a fast-paced work environment and a supportive, collegial culture. Our positions are best suited to individuals who take pride in their work and understand the importance of exceptional client service.

**Primary Responsibilities**:

- Responding to technical issues submitted to the Help Desk and acting as a first point of contact for employees within the Firm requiring assistance and logging them in the Help Desk Ticketing System;
- Provide friendly and professional Help Desk service;
- Documenting all incidents and steps taken through to resolution;
- Troubleshooting and identifying issues with mobile devices, as well as assisting with initial configuration of new mobile devices; and
- Additional duties and responsibilities may be assigned on an as-needed basis.

**Qualifications**:

- Minimum 2 years’ experience in related field;
- College diploma or university degree in information technology, business administration, computer science, comparable work experience and/or a combination of technical certifications;
- Professional services or law firm experience would be an asset;
- Experience using and supporting soft video conferencing and collaboration platforms such as Microsoft Teams and Zoom;
- Proven ability to adapt to changes in technology and implementation of new workflow processes and procedures;
- Experience working with an ITIL compatible ITSM tool is an asset; and
- Excellent customer service.

**Working Conditions**
- On-call, after hours availability for emergency situations;
- Sitting and standing for extended periods of time;
- Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals;
- Works autonomously on day-to-day matters, establishing own priorities but adhering to firm operating policies and procedure

**How to Apply**:
**Benefits of Working at Lerners**:
Working at Lerners is both challenging and rewarding.

Our skilled Learning and Development team provides training and continued support to all firm members. Lerners is proud to offer a competitive salary and benefits package.

**Salary**:
Commensurate with skill level and years of experience.

**Benefits**:

- Health, Extended Health, Dental and Vision care
- LTD insurance
- Life insurance
- Parking/Transit reimbursement
- RRSP matching program
- Paid Volunteer Time
- Referral Bonus
- Employee Assistance Program

  • Information Technology Technician

    2 months ago

    London, Canada Shelby's Franchise Holdings Inc. Full time

    The IT Operations Technician works out of our Shelby’s London Support Centre, the primary responsibilities include tech support, POS hardware build, program and basic installation, on occasion field work including hardware fixes and new tech installation and support. This includes going to Shelby’s locations to troubleshoot IT and AV equipment issues...

  • Information Technology

    3 months ago

    London, Canada Children's Aid Society of London & Middlesex Full time

    **Job Summary** The Information Technology Technician (IT Technician) supports the effective operation and maintenance of systems hardware and software as well as its’ related infrastructure, for the Children’s Aid Society of London and Middlesex (CASLM). With a focus on accessibility and support, this position ensures users receive maximum benefits from...

  • Security Systems Technician

    1 month ago

    London, Canada IRS Security Systems Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Service - ** Tasks**: - Inspect products to determine the requirements for repair - Inspect and test electronic equipment and...

  • Information Technology Systems Specialist

    4 weeks ago

    London, Ontario, Canada Tay Township Full time

    OverviewTay Township is seeking an experienced Information Technology professional to join our team as a Network Support and Technical Operations Expert. This role will play a critical part in ensuring the smooth operation of our IT infrastructure, providing exceptional technical support to staff, and driving continuous improvement initiatives.About the...

  • Analyst, Information Technology

    6 months ago

    London, Canada Davis Martindale Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Willing to relocate - Help desk - Private company, corporation or industry - Information technology (IT) infrastructure - Office building **Tasks**: - Document technical requirements to ensure that products, processes and solutions meet...

  • Security Systems

    6 months ago

    London, Canada IRS Security Systems Inc. Full time

    Responsibilities: - Install, configure, and maintain security equipment such as cameras, alarms, access control - Collaborate with cross-functional teams to ensure the integration of security measures into overall system design - Stay up-to-date with the latest security trends and technologies **Skills**: - Strong knowledge of security principles and best...

  • Coordinator, Information Technology

    5 months ago

    London, Canada Huron University College Full time

    Job Posting: Coordinator, Information Technology Department: Information Technology Reports to: Manager, Information Technology Employee Group: OPSEU Salary Range: $52,027 - $65,032 Hours of Work: 8:30 am - 4:00 pm or shift work throughout the year As a key member of the Huron IT department, the Coordinator, Information Technology is responsible for a...

  • IT (Information Technology) Business Analyst

    3 months ago

    London, Canada TEK-PRO IT SOLUTION INC Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes and solutions meet business requirements - Design, develop and implement information...

  • Information Technology

    6 months ago

    London, Canada Red Rhino Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service delivery - Assess...

  • IT (information technology) business analyst

    6 months ago

    London, Canada TEK-PRO IT SOLUTION INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 7 months to less than 1 yearTasksConfer with clients to identify requirementsDocument technical requirements to ensure that products, processes and solutions meet business requirementsDesign, develop and implement information systems...

  • Health Information Management Technician

    1 week ago

    London, Canada St. Joseph's Health Care London Full time

    **Posting # 54190 - [ Non-Union ]**: Health Information Management Technician, - 1 position Health Information Management St. Joseph's Hospital - London, ON Full Time Salary Range: $30.82 - $36.26 /hour The Health Records Technician - (Coder) works independently and is responsible for performing detailed clinical analysis of inpatient, same day surgery...

  • Information Technology

    6 months ago

    London, Canada Red Rhino Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service delivery - Assess...

  • IT (information technology) business analyst

    6 months ago

    London, Canada TEK-PRO IT SOLUTION INC Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksConfer with clients to identify requirementsDocument technical requirements to ensure that products, processes and solutions meet business requirementsDesign, develop and implement information systems business...

  • Information Systems Specialist

    4 weeks ago

    London, Canada Motivus Technologies Full time

    **Position**: Information Systems Specialist **Location**: London, Ontario (Mostly Remote) **About Motivus Technologies**: Motivus Technologies is at the forefront of providing tailored IT solutions to long-term care and retirement homes. We empower senior care providers with innovative and secure technology, ensuring they can focus on what matters...

  • Technology Service Technician

    4 weeks ago

    London, Canada Patterson Dentaire Dental Canada Inc. Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Technology Service Technician

    6 months ago

    London, Canada Patterson Dentaire Dental Canada Inc. Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Automotive Systems Technician

    1 week ago

    London, Ontario, Canada Taylor Ford (Scugog) inc. Full time

    About the Company">Taylor Ford (Scugog) inc. is a leading automotive service provider in the region, committed to delivering exceptional vehicle maintenance and repair services.Job Summary">We are seeking an experienced Automotive Systems Technician to join our team. The successful candidate will be responsible for inspecting and testing mechanical units,...

  • Junior Security Systems Technician

    5 months ago

    London, Canada Paladin Technologies Full time

    Role Our Integrated Security team focuses on designing, installing and maintaining complex security solutions for our clients. As a Junior Security Systems Technician, you will be responsible for reviewing, understanding, and implementing installations according to plans provided by our Project Managers and Sales Teams. We are looking to add a Junior...

  • Junior Security Systems Technician

    6 months ago

    London, Canada Paladin Technologies Full time

    Role Our Integrated Security team focuses on designing, installing and maintaining complex security solutions for our clients. As a Junior Security Systems Technician, you will be responsible for reviewing, understanding, and implementing installations according to plans provided by our Project Managers and Sales Teams. We are looking to add a Junior...

  • Chief Information Technology Officer

    1 week ago

    London, Ontario, Canada TMG (Tri-Mach Group) Full time

    TMG (Tri-Mach Group) is a leading provider of innovative solutions and services.We are seeking an experienced Chief Information Technology Officer to join our team.The estimated salary for this position is $120,000 - $180,000 per year, depending on experience.Job DescriptionThe Chief Information Technology Officer will be responsible for the effective...