Service Advisor, Heavy Truck Maintenance
5 months ago
Get started on an exciting career at Element_
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a Service Advisor, Heavy Truck Maintenance to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products, services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference
Are you:
- Knowledgeable in and have previous hands-on mechanical experience with medium/heavy trucks, diesel or heavy equipment?- Driven by providing an extraordinary customer experience?
As the Service Advisor, Heavy Truck Maintenance, you will work from home in an inbound call center environment. You will use your experience to review requests from truck repair shops and approve or decline repairs based on the client’s policies.
A Day in the Life- Assist drivers in locating appropriate repair facilities- Use technical knowledge to effectively negotiate repairs on our client’s behalf
**Requirements**:
- High school diploma or equivalent required- Prior experience as a mechanic or service advisor (writer) specializing in diesel engines (heavy duty trucks/vehicles)- 410T Certification preferred.- Proven Communication, negotiation, and decision-making skills- Team player who enjoys working with clients and repair shops on a daily basis- Ability to work independently with mínimal supervision- Availability to work early evenings, 1 day per weekend, and holidays
LI-SP1
LI-Remote
What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._
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