Sales Manager

3 months ago

North Vancouver, Canada Pacific Honda Full time

**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you**

**Pacific Honda **is currently looking to fill a position of a **Sales Manager.**

We have an opportunity for an experienced, result driven, automotive professional to join our management team. We are seeking someone who has a successful background in pre-owned, who is enthusiastic and persuasive; who performs well in a structured environment and follows direction; who is helpful and positive toward assisting others; who ensures reports also follow process; who provides first rate customer experiences; who brings management experience in automotive sales and financial services; who has a strong understanding of the pre-owned market.

**About the Opportunity**

The Sales Manager will provide a high level of leadership while coaching, supporting and encouraging sales staff to achieve results. You will monitor customers, manage and direct sales staff in an effort to achieve volume and gross targets. You will promote a culture that is positive and high performing. You will also have a focus on maintaining a robust used vehicle inventory.

**Responsibilities include**:

- Producing revenue for the dealership through sales of new and used vehicles and associated offerings
- Sourcing and acquiring used vehicles and ensuring the used inventory is reconditioned and maintained at a high standard
- Valuing/appraising prospective trade-in and buy-in vehicles
- Supporting Product Advisors by reviewing worksheets, negotiating/closing sales transactions and assisting them with customer interactions
- Building rapport with clients and conducting business in a positive customer
- centric manner
- Understanding customer needs and qualifying them based on their individual requirements
- Guiding and coaching Product Advisors while providing mentoring and assistance to ensure they fully complete their daily activities and follow-up tasks
- Perform daily one on ones with salespeople to monitor activities and assist with customers
- Utilizing CRM tools for prospecting and follow-up, plus traffic management software to ensure business is conducted in accordance with dealership procedures
- Ensuring high CSI and delivery standards are conducted to achieve & surpass manufacturer guidelines
- Ensuring all paperwork is accurate, completed in a timely manner and processed as required
- Completing required training and job knowledge within allotted times; attend seminars to keep up to date with current programs
- Following all company and manufacturer policies, directives and procedures and abiding by governmental & VSA licensing rules.
- Performing other duties as required.

**Applicants must have**:

- Have managerial experience operating a dealership sales department
- A minimum of 3 years automotive sales experience
- A proven ability to train, motivate and manage a car sales team
- Be a dynamic self-starter, detail focused, extremely well organized with excellent multitasking skills
- A strong desire and ability to out perform goals and objectives
- A personable, courteous & outgoing nature along with strong work ethic
- Exceptional customer service and satisfaction characteristics
- An intrinsic knowledge of automotive CRM & DMS systems
- Very good computer and typing skills
- A solid command of the English language and strong communication skill - a second language beneficial
- Be MDC / VSA (Vehicle Sales Authority of British Columbia) licensed

**Advantages of the Dilawri Lifestyle**:

- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture

**Dilawri Group of Companies** is Canada’s largest automotive group with 80+ franchised dealerships representing 38 automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted.

Thank you for your interest

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