Operations Analyst

2 weeks ago

Toronto, Canada Ebury Full time

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Responsibilities**:

- Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
- Completion and verification of payment beneficiaries, in accordance with internal processes
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes
- Execution of PAD debit process
- Creation and submission of forward transaction reporting
- Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury's network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Complete allocated tasks with focus, and in a timely manner
- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
- Adhere to all internal policies, processes and procedures

**Requirements**:

- Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward and non-deliverable forward, and the cash movements associated with these
- Basic understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates
- Comfortable reading and managing MT103 payment messages
- Proactive, with the ability to work within strict time-frames and under pressure
- Diligent, with good attention to detail
- Effective research skills with an ability to find solutions independently
- Good communication skills, both written and verbal
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Motivated, with a desire to make Ebury a success

**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._

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